· The Sales Representative will identifiy and research prospective customers by leveraging diverse market‑intelligence sources to build a strong pipeline of qualified sales opportunities. (may include newspapers, business directories, industry publications, trade shows, online platforms, etc)
· Engage regularly with customers across the assigned territory to strengthen relationships, understand needs, and grow the business.
· Conducts product demonstrations to highlight key features and support the sales process.
· Issues pricing, credit terms, and sales contracts, and assists with credit applications and past‑due account collections.
· The Sales Representative provides customers with accurate delivery estimate or service completion timelines based on production schedules, and resource availability.
· Develops relationships with purchasing and other key decision makers to support account growth and retention.
· Delivers product specific instruction and coordinates customer onboarding and training to ensure effective use of products and services.
· Investigates and resolves delivery or service issues to maintain customer satisfaction.
· Consistently meets or exceeds assigned sales quotas through effective territory and account management.
· Promotes and sells the Merchandising System and related products, demonstrating features and value to customers.
· May represent the company at state and regional trade shows to generate leads and strengthen customer relationships.
· Prepares accurate reports on sales activities, business transactions, and expense submissions.
· Enters and maintains customer and sales data in the CRM or relevant systems to ensure data accuracy and visibility.
· Additional duties as assigned.