Schedule: Open Availability. Weekends are a Must!
EXAMPLES OF WORK PERFORMED FOR RUG SALES ASSOCIATE:
- Sales Associate’s promote and sell merchandise displayed on show room floor.
- Work directly with internal and external customers.
- Follow up with customer orders and inquires.
- Assist with any problems associated with merchandise in conjunction with customer service and warehouse operations.
- Work on an organizational level with other departments to ensure customer needs are met.
- Ask customers questions about products, prices, availability, and product uses to get a better understanding of the customer’s needs.
- Explain features of products in a manner that the customer will understand.
- Explain features of products that will benefit the customers based on their needs.
- Prepare sales tickets for orders obtained.
- Assist customers in making product selections based on customers specifications.
- Recommend, select, and help locate or obtain merchandise based on customer needs.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Must stay educated on new products, policies, as well as advertisements the store is running.
- Knowledge of methods for showing, promoting, and selling products.
- Use excellent customer relations.
- Following up with customers by email and phone.
- Occasionally drive to customers home and perform in-home consultations, maximizing the opportunity to increase sales.
- Floor and accessory layout design inside the customer’s home.
- Meet delivery drivers at customer homes and direct installation of merchandise.
- Perform any other duties as directed by management.
EMPLOYMENT STANDARDS FOR RUG SALES ASSOCIATE:
- Must be at least 21 years of age with a valid Driver’s license with no more than 2 traffic violations or 1 chargeable accident within the past three years.
- Must be able to walk or stand for long periods of time.
- Must be able to listen and respond to customer’s needs.
- Ability to communicate effectively with team members.
- Sales experience preferred, not required.
- Positive attitude when working with internal and external customers.
- Knowledge of employment, safety, and merchandise handling procedures.
PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion.
Heavy Work: Lifting up to 50 lbs. often, and/or up to 10 lbs. occasionally to move objects.
Work Environment: Indoor climate-controlled environment.
Mathis Home promotes and maintains a drug-free work environment. Mathis Home is an Equal Opportunity Employer.