AB InBev APAC
Website:
ab-inbev.cn
Job details:
Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?
Purpose of the role
Support Customer Master Data (CMD) operations by ensuring accurate and timely customer data creation and maintenance in SAP. The role focuses on executing standardized processes, adhering to SOPs, and building foundational knowledge in customer onboarding, validations, and compliance checks.
Ensure delivery of operational performance against defined SLAs and KPIs while maintaining high standards of data quality and process compliance.
Key Tasks & Accountabilities
Reporting responsibility:
- Support accurate and timely processing of customer master data requests in line with defined SLAs
- Ensure all transactions are recorded and documented as per process requirements
- Maintain proper audit trails for all activities performed
- Provide regular updates to team leaders or managers on task status and pending requests
- Escalate data inconsistencies, delays, or system issues to senior team members
Monthly and quarterly tasks:
- Support periodic data quality checks and clean-up activities
- Assist in preparing reports related to customer master data accuracy and SLA performance
- Participate in internal audits by providing required documentation and transaction details
- Ensure all pending tickets are reviewed and closed within timelines at period end
- Contribute to periodic reviews of SOP adherence and highlight deviations
Accounting responsibility:
- Ensure customer master data is created and maintained accurately to support downstream financial processes (billing, invoicing, collections)
- Validate key financial fields such as VAT details, payment terms, and invoicing information
- Support compliance by ensuring correct documentation is attached for customer creation/changes
- Identify and escalate incorrect or incomplete financial data that may impact accounting or reporting
- Follow internal controls and compliance guidelines while processing requests
Project accountability:
- Participate in process improvement initiatives and standardization projects as required
- Support implementation of new tools, templates, or process changes within CMD
- Assist in testing activities (UAT) under guidance for system or process enhancements
- Actively engage in team discussions and provide feedback for process improvements
- Build knowledge and capability to contribute more effectively to future projects
Qualifications, Experience, Skills
QUALIFICATION
Bachelor’s or master’s degree in commerce, Business Administration, or related field
Previous Work Experience
No prior experience required
Skills
- Basic knowledge of MS Office (Excel, Word, PowerPoint)
- Basic understanding of ERP systems (SAP preferred)
- Strong attention to detail
- Good communication skills
- Willingness to learn and adapt
COMPETENCIES
Behavioural Competencies:
- Attention to detail
- Learning agility
- Positive attitude
- Ownership and accountability
- Discipline and adherence to processes
Interpersonal Expertise:
- Effective communication
- Team collaboration
- Ability to seek guidance and clarify requirements
Functional competencies:
- Basic business understanding
- Process compliance
- Data accuracy and validation skills
And above all of this, an undying love for beer!
We dream big to create future with more cheers
Click on Apply to know more.