About the Department
The Maintenance Manager will be responsible for planning and tracking preventative maintenance and inspections for the Communications Department. In this capacity, they will provide input to the asset management team in developing, configuring, and rolling out new PM schedules. They will also assist SCM communication staff in utilizing the EAMS to execute preventive maintenance, manage ROW access, create schedules, and complete other necessary documentation as needed. Additionally, the Maintenance Manager will assist in planning and scheduling corrective maintenance by leading weekly work planning meetings, documenting plans, and coordinating the necessary tasks to execute corrective maintenance work.
Position Duties
- Lead weekly work planning meetings to discuss corrective and preventative maintenance plans
- Support the E&M leadership team in tracking progress against maintenance plans and identifying and resolving issues to ensure efficient and effective maintenance programs.
- Coordinate with Asset Management to roll out new preventative maintenance and inspection schedules and new corrective maintenance business processes.
- Facilitate reviews of EAMS data prior to loading data into the Asset Management system, assist in gathering asset information, and prioritize asset data gathering efforts.
- Assist department staff in managing and documenting maintenance activities in the EAMS.
- Act as the primary department representative supporting the rollout of the asset management system, including providing input on new business processes, training, and implementation support.
- Assist with the development of department-level procedures.
- Support E&M instructors in integrating EAMS processes into training.
- Work with the analytics team to develop new maintenance reports, improve existing reports, and support the use of reporting in standard business processes through E&M.
- Analyze maintenance-related reports/dashboards
- Prepare maintenance reports and correspondence.
- Assist in the preparation of project reports, status reports, budgets, and charts reflecting the status of project activities.
- Participate in or lead weekly team meetings, maintain action logs, and coordinate project activities across multiple teams/departments.
- Prepares activity-related correspondence.
- Drive a company or personal vehicle to visit work sites and assist at emergencies, events, and/or transport crews or equipment as needed.
- Respond, either directly or through others, to emergencies twenty-four (24) hours per day, seven (7) days per week.
- Respond to each inquiry, whether from a customer, vendor, or co-worker, in a courteous and professional manner.
- Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
- Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable), and policies of the Authority, including the EEO, Anti-Discrimination, Anti-Harassment, and Anti-Retaliation policies.
- Perform all other duties and projects that may be assigned.
Minimum Qualifications
- Five (5) years of proven success in daily maintenance, repair, and inspections of Communication System(s).
- One (1) year of experience in maintenance management, asset management, maintenance planning, or infrastructure maintenance, preferably in transit or infrastructure.
- One (1) year supervisory/lead experience.
- Experience in troubleshooting, maintaining, repairing, and upgrading communication systems.
- Effective organizational, multi-tasking, time management, interpersonal, and analytical skills
- Proficiency with the Microsoft Office suite.
- Effective organizational, multi-tasking, time management, interpersonal, and analytical skills
- Effectively communicate with regulatory agencies, community organizations, and others on technical and sensitive matters; have excellent customer service, conflict resolution, negotiation, presentation, communication, and writing skills
- Have the ability to supervise and work effectively with a diverse workforce.
- Have the ability to use Word, Excel, PowerPoint, or Database applications.
- Valid driver’s license