Kidology
Website:
hellokidology.in
Job details:
About Kidology
Kidology is a fast-growing kids’ toy and learning brand dedicated to creating innovative, engaging, and educational products for children. We focus on building meaningful play experiences that contribute to a child’s creativity and development. As we continue to expand across multiple online marketplaces, we are looking for an experienced and passionate E-Commerce Executive to join our team and manage marketplace operations efficiently.
Job Overview
The E-Commerce Executive will be responsible for handling end-to-end marketplace operations across platforms like FirstCry, Meesho, and Myntra. The ideal candidate should have hands-on experience in marketplace management, cataloging, inventory handling, sales growth strategies, and coordinating with different internal teams to ensure smooth daily operations.
Key Responsibilities
Marketplace Management
- Handle complete marketplace operations for FirstCry, Meesho, and Myntra.
- Ensure smooth day-to-day management of seller panels and dashboards.
- Monitor marketplace performance and maintain healthy account metrics.
- Coordinate with marketplace account managers for growth opportunities and issue resolution.
Product Listing & Catalog Management
- Create and manage product listings with accurate titles, descriptions, keywords, specifications, and images.
- Ensure all listings are properly optimized for better visibility and conversions.
- Update product catalogs regularly, including pricing, stock, attributes, and descriptions.
- Coordinate with graphic designers and content teams for listing creatives and banners.
Inventory & Order Management
- Track inventory levels across marketplaces to avoid stock-outs or overselling.
- Coordinate with warehouse and operations teams for stock planning and replenishment.
- Monitor daily orders, returns, cancellations, RTOs, and dispatch timelines.
- Ensure smooth order processing and timely issue resolution.
Sales & Performance Tracking
- Analyze sales trends, product performance, and customer demand.
- Prepare daily, weekly, and monthly sales reports.
- Identify opportunities to improve sales and marketplace rankings.
- Monitor competitor pricing, campaigns, and category trends.
Campaigns & Promotions
- Plan and execute marketplace promotions, offers, discounts, and seasonal campaigns.
- Coordinate participation in platform sales events and promotional activities.
- Work closely with the marketing team for sponsored ads and visibility campaigns.
Customer Experience & Issue Resolution
- Resolve marketplace-related customer issues and escalations.
- Maintain high seller ratings and customer satisfaction scores.
- Coordinate with support teams for return, refund, and replacement management.
Skills & Requirements
- 1–4 years of experience in handling marketplaces like FirstCry, Meesho, and Myntra.
- Strong understanding of e-commerce marketplace operations.
- Hands-on experience with catalog management and inventory handling.
- Good knowledge of Excel, reporting, and data analysis.
- Understanding of marketplace advertisements and promotions is a plus.
- Strong communication, coordination, and problem-solving skills.
- Ability to work in a fast-paced startup environment.
- Prior experience in D2C brands or kids’ category brands will be preferred.
Preferred Qualifications
- Bachelor’s degree in Marketing, Business Administration, E-Commerce, or related field.
- Experience with multiple marketplaces and seller panels.
- Understanding of marketplace algorithms and product ranking strategies.
What We Offer
- Opportunity to work with a growing D2C kids’ brand.
- Fast learning and growth environment.
- Exposure to multiple e-commerce platforms and scaling strategies.
- Collaborative and creative work culture.
Interested candidates can share their resume at: nargish@hellokidology.in
Click on Apply to know more.