Website:
hindsocial.com
Job details:
Marketing
Hind Social | Ahmedabad
Role: Marketing
Location: Ahmedabad | Work from Office
About Hind Social
Hind Social is a cultural discovery, connection and commerce platform built to bring India’s
communities, events, causes, services and cultural experiences together in one digital
ecosystem.
We are building a platform where people can Discover → Connect → Participate →
Transact → Contribute → Refer.
As we scale, we are looking for energetic and disciplined Marketing people who want
hands-on exposure to marketing, sales, client management, customer success and startup
operations.
About the Role
This is a hands-on, multi-functional marketing role. You will not be limited to social media
or desk-based marketing.
You will work directly with the team to build Hind Social's network of Event & Service
Providers as well as Communities and Organizations working on causes that need
Donations and Volunteers.
The role will give you practical exposure to the complete customer journey — from
identifying and approaching prospects to onboarding, communication, account management
and ensuring their continued success on the platform.
Key Responsibilities
1. Digital & Physical Outreach
Identify potential Events, Service Providers, Communities, NGOs, social
organizations and cause-based initiatives.
Conduct outreach through calls, WhatsApp, email, social media and other digital
channels.
Participate in physical outreach, meetings, networking and local business/community
visits.
Build and maintain a prospect pipeline.
Follow up consistently with prospective clients and partners.
2. Product Marketing
Understand Hind Social's products, features and value proposition.
Demonstrate the platform to prospective clients and communities.
Communicate the benefits of Hind Social in a simple and compelling manner.
Gather market feedback and communicate insights to the internal team.
Assist in creating marketing campaigns and promotional initiatives.
3. Client & Provider Onboarding
Onboard Events & Service Providers onto Hind Social.
Help providers understand listing, ticketing, service and payment-related features.
Onboard communities and organizations looking to raise donations or mobilize
volunteers.
Collect required information, content and documentation from clients.
Ensure profiles, listings and campaigns are complete, accurate and live.
4. Client Communication & Account Management
Act as a point of contact for assigned clients/providers.
Maintain regular communication with clients through calls, WhatsApp, email and
meetings.
Understand client requirements and coordinate internally to resolve them.
Maintain accurate records of client interactions and follow-ups.
Build long-term relationships with providers and communities.
5. Customer Support & Customer Success
Assist clients with platform-related queries and issues.
Monitor onboarding progress and identify areas where clients need support.
Ensure clients are able to effectively use Hind Social's platform.
Follow up with clients after onboarding to encourage engagement and activity.
Collect feedback and identify opportunities to improve customer experience.
6. Community & Cause Outreach
Identify communities and organizations working on meaningful social, cultural and
community causes.
Help them use Hind Social to mobilize donations and volunteers.
Build relationships with community leaders, organizers and cause-based
organizations.
Support campaigns from onboarding through execution.
Who We Are Looking For
We are looking for someone who is:
Energetic, proactive and willing to take initiative.
Comfortable speaking to new people.
Confident with phone calls, WhatsApp and face-to-face communication.
Curious about marketing, sales, startups and technology.
Willing to step outside the desk and participate in physical outreach.
Organized and consistent with follow-ups.
Comfortable working with targets and deadlines.
Open to feedback and willing to learn.
Disciplined about attendance, punctuality and professional conduct.
A team player with a positive and solution-oriented attitude.
Preferred Skills
Good verbal and written communication.
Basic understanding of social media and digital platforms.
Basic knowledge of MS Office / Google Workspace.
Ability to communicate professionally over WhatsApp, email and phone.
Gujarati/Hindi/English communication skills will be an advantage.
Prior experience in sales, marketing, events, community building or customer-facing
roles is a plus, but not mandatory.
Work Culture & Expectations
At Hind Social, we provide an opportunity for freshers to learn how to work professionally.
You will be expected to develop and demonstrate:
Punctuality • Ownership • Discipline • Professional Communication • Follow-through •
Accountability • Teamwork • Learning Attitude
You will be given responsibilities and the opportunity to work independently, while receiving
guidance from the team.
Why Join Hind Social?
If you are dynamic and you can actually talk to customers, meet businesses, onboard
clients, understand a product, solve problems and contribute to building a startup,
this role is for you.
You will be working at the intersection of:
- Marketing × Sales × Technology × Communities × Culture × Social Impact
Click on Apply to know more.
