EXL
Website:
exlservice.com
Job details:
Key Responsibilities:
Visual Communication & Design
• Develop high-quality visual assets for internal communication initiatives, including newsletters, campaigns, intranet content, presentations, infographics, posters, and digital screens.
• Maintain brand consistency across all visual communication touchpoints.
• Conceptualize creative ideas for internal campaigns, announcements, and employee engagement programs.
• Emphasis will be on creating content that assesses the requirement and selects the most effective format to meet the objective while appealing to a wider audience.
Internal Campaign Support
• Turn communication objectives into compelling, easy to understand visual designs.
• Partner with team to craft strong visual narratives for employee engagement, culture initiatives, leadership communication.
Digital & Multimedia
• Design visually strong email templates, intranet and digital screen graphics, assets for employee engagement platforms, and PowerPoint presentations.
• Create videos, motion graphics, and animations for internal storytelling.
• Open to learning new tools and technologies that enhance design efficiency and quality.
Content Development
• Develop short format content—such as concise emails, intranet posts, visual snippets, leadership updates, and campaign creatives—supported by strong visual design to deliver on key communication and campaign objectives.
• Craft clear, targeted messaging for critical organizational moments including townhalls, new launches, awards, achievements etc.
• Maintain consistency of voice, tone, visual identity, and brand guidelines across all internal communication channels.
Collaboration & Process Management
• Collaborate with team members, project leads, and business stakeholders to understand requirements and deliver high quality assets on time.
• Manage multiple projects simultaneously with strong attention to detail and deadlines.
• Provide design guidance and support to internal teams as needed.
Measurement & Continuous Improvement
• Translate insights into actionable improvements in strategy and delivery.
• Strong written and verbal communication skills with the ability to simplify information and create clear, engaging short format content.
• A proactive, hands on approach with the ability to execute quickly and adapt in a fast paced, evolving environment.
• Collaborates effectively across teams and contributes fresh ideas without needing formal authority.
• Strong storytelling and content creation instincts, with enthusiasm for experimenting with new and creative visual led formats.
• Emotional balance and resilience to juggle multiple priorities, tight deadlines, and shifting expectations.
• High professionalism, discretion, and cultural sensitivity when handling internal communications.
• Ability to build positive working relationships and connect well with stakeholders.
• Willingness to work in shifts to support global collaboration and time critical communication needs.
Qualifications-
• 8–11 years of experience in a marketing, branding or communications department with hands-on experience in content and visual design role, ideally in a global enterprise (B2B services or digital/tech experience preferred)
• Strong portfolio showcasing short format content paired with compelling digital, video, and presentation design.
• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign), Figma, Canva, and video tools such as Premiere Pro and After Effects.
• Strong grasp of layout, color theory, typography, and user centered visual design principles, with the ability to translate ideas into clear, engaging content.
• Excellent communication, collaboration, creativity, and end to end ownership.
• Demonstrated openness to learning new tools, design technologies, and content formats.
• Bachelor’s degree in design, Multimedia, Communications, or related field
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