Ambient Spaces
Website:
ambient-spaces.com
Job details:
Company Description Ambient Spaces is a nationally recognized organization established in 2017 with a vision to create smart spaces that support digitization and space optimization. The company emphasizes a balanced approach to design, innovation, and refined aesthetics across workspaces, residences, retail, and hospitality environments. Ambient Spaces offers comprehensive turnkey solutions, furniture design, post-project management, and design coordination services. As an ISO 9001:2015 certified organization, Ambient Spaces is committed to quality, professional standards, and delivering well-executed projects to its clients.
Role Description This is a full-time, on-site Marketing & Client Services role based in Delhi, India. The role involves managing client relationships, understanding client requirements, and ensuring high levels of customer satisfaction throughout project lifecycles. Day-to-day tasks include coordinating with internal design and project teams, preparing and presenting proposals, and supporting marketing campaigns that promote Ambient Spaces’ services. The person in this role will respond to client inquiries, assist with post-project follow-ups, track client feedback, and collaborate with finance and operations to ensure accurate documentation and billing. The role also includes contributing to marketing materials, maintaining client databases, and supporting initiatives that strengthen Ambient Spaces’ brand presence.
Qualifications
- Client Services and Customer Service skills to manage relationships, handle inquiries, and support clients across project phases.
- Communication and Customer Satisfaction skills to clearly convey information, address concerns, and ensure positive client experiences.
- Basic Finance skills to understand budgets, billing, and financial documentation related to client accounts.
- Experience or interest in marketing, particularly in design, interiors, or real estate-related services.
- Strong organizational and time-management abilities, with attention to detail and follow-through.
- Proficiency in office productivity tools and CRM or client management systems.
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
- Ability to work collaboratively on-site with cross-functional teams and adapt to a fast-paced project environment.
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