Service Advisor

 Plover, WI

About the Role

Mark Toyota of Plover is looking for a motivated and customer-focused Service Advisor to join our team. In this role, you’ll be the bridge between our customers and the service department—delivering exceptional customer service, coordinating maintenance and repairs, and ensuring every client leaves with confidence in their vehicle and satisfaction with their experience.

Responsibilities

• Greet and assist customers with their vehicle service needs

• Accurately document repair requests and provide service estimates

• Recommend maintenance and repair options in clear, easy-to-understand terms

• Schedule service appointments and coordinate with technicians

• Keep customers informed on service progress and follow up to ensure satisfaction

• Maintain strong customer relationships to build trust and loyalty

Qualifications

• Prior experience as a Service Advisor/Writer preferred

• Strong customer service and communication skills (phone & in-person)

• Ability to clearly explain technical information in non-technical terms

• Strong organizational and follow-up skills

• Ability to adapt to evolving business needs

• High school diploma or equivalent required

• Valid driver’s license with a clean driving record

• Willingness to complete a pre-employment background check and drug screening

Why Mark Toyota of Plover?

As a second-generation, family-owned dealership, we take pride in delivering top-notch customer service while fostering a positive, team-oriented workplace. We value employees who are passionate about helping people and committed to excellence.

Benefits & Compensation

• Competitive annual pay: $40,000 – $60,000

• Medical, Dental & Vision Insurance (Aflac)

• 401(k) with company match

• Paid training

• Paid holidays and vacation

• Employee discounts on products and services

• Company outings and team-building events

Apply Today!

If you’re ready to grow your career in a supportive environment where customer care comes first, we want to hear from you! Join the Mark Toyota of Plover family and become part of a dealership that values integrity, teamwork, and customer satisfaction.