Business Administrator

About the Role Please note this role is not eligible for sponsorship and we can only consider applications from candidates with valid right to work in the UK. If you are an experienced Administrator with great communication skills, have a bubbly personality, emanate warmth and professionalism and want to work with a great team, then this role will definitely be of interest to you. As a Business Administrator, you will be part of the care team and, as such, will have some contact with residents, family members and other visitors therefore, maintaining a friendly and professional manner whilst interacting with them is a must. It is essential that confidentiality regarding residents, the Home and staff is always observed both in and out of the working environment. Responsibilities: To work closely with Care Manager, assisting in any matters arising, maintaining continuity in day-to-day running in Managers absence and ensuring Manager is aware of all relevant information. Deal effectively with all enquiries by residents, Head Office, Social Services, Regulators and sales representatives, and any other outside agencies. Issue Offer of Acceptance letter and contract to new residents/families and attach to system. To complete the Residents' Monthly Audit accurately and within the timeframe given to ensure the accurate billing is produced. To ensure that all payments received are recorded in the appropriate way and information communicated to Head Office staff. Assist with the care and safe keeping of resident's personal property and property belonging to the Home. Responsible for maintaining the Home's Petty Cash, along with the Home Manager. Record all purchases on the company credit card, upon receipt of statement, collate all receipts along with authorisations and return to Head Office within specified timeframe. Type out any letters etc. at the request of the Care Manager To assist in dealing with any relatives/residents/staff complaints and seek the assistance of the Care Manager. To assist in end-to-end recruitment processes To assist with the induction of new starters, ensuring they are welcomed into the team. Informing the People Champions of any offers made/new starters. Assist in HR Processes like absence reports, update records in relation to sickness, absence, holidays, ensure disclosure and right to work information is kept up to date and assist in rolling out document updates. Working accurately to deadlines set for daily, weekly and monthly tasks and reports within the home and for Head Office. Maintain good housekeeping of all systems ensuring current status at all times i.e. E-Learning, DBS, Careblox and Income Processing. Archiving relevant documentation in line with company policy and procedures. Knowledge and experience required: Exceptional interpersonal skills A positive 'can do' outlook Demonstrate good computer knowledge, specifically use of Word, Excel and email. Have good organisational skills and be able to manage time and workload effectively in a fast-paced environment. Have a general knowledge of payroll and financial processes. Able to demonstrate an ability to manage pressure, prioritise tasks and communicate effectively at all levels. Genuine interest in working in a care environment.

Willow Bank Nursing Home is located just off junction 46 of the M1, east of Leeds. Local shops, library, hairdressers, surgery, pharmacy and public house are all within walking distance. Willow Bank is a large 1950s property that provides accommodation for residents with both double and single rooms all of which have en-suite facilities. All rooms are fully carpeted and decorated to a high standard. Residents can enjoy a well maintained garden and two sun lounges during summer months. There is a large dining room leading out to a terraced garden area and a quiet lounge with a dining area and kitchenette. There is a large car park which provides space for up to 14 cars.