Software Support Engineer or Remote Software Engineer

As a Software Support Engineer, you'll dive into our codebase, squashing bugs and enhancing features to directly improve the user experience. This junior role offers incredible hands-on learning: Technical Troubleshooter: Become the go-to for diagnosing and resolving complex software issues. Learn by doing as you read, debug, and fix code. Design Collaborator: Contribute your keen eye to our UX, suggesting improvements to make our platform even more intuitive and robust. Bridge the Support Gap: Team up with end-users, customer support, ops, and engineering to get those tricky tickets resolved and keep everyone happy. Deliver Impact: Show your skills by independently tackling smaller bug fixes and contributing to larger projects under supervision. Support & Development Synergy: Balance your time between resolving pressing support issues and participating in our scrum team's development sprints.