ICM Consultant

About Performio

Headquartered in Irvine, California, and with offices in San Francisco and Melbourne, Performio continues to offer sales performance management software for businesses looking to automate their sales compensation calculations and provide increased transparency to their sales reps.

Used by large global enterprises such as Veeva, GrubHub, Johnson & Johnson, and Vodafone - as well as growing mid-market companies - Performio is a new breed of sales compensation software that combines the enterprise-grade functionality that you need with the ease of use you’ve come to expect from modern software applications.

https://www.performio.co

https://www.linkedin.com/company/performio/

What will you be doing:

●  Actively participate & contribute in Customer Workshops & Meetings led by Performio Lead Consultants
●  Work in concert with Lead Consultants to define and document detailed requirements from customers around their sales comp plans, data, and 

    processes
●  Deliver thorough, well-documented, detailed solutions workbooks (detailed models of a customer’s incentive compensation plans)
●  Implement system designs in our SaaS ICM Software product: Setup data intake from the Customer, data integration / enrichment / 

    transformation, buildout the compensation plans in the software tool, configure reporting & analytics according to customer requirements gleaned 

    in the discovery process
●  Conduct thorough functional testing to ensure a high-quality solution is delivered to customers
●  Evaluate discrepancies in data and accurately identify root causes for any errors
●  Provide support to Customer Admins during the Customer Testing and System Handover activities
●  Be actively involved and support customers through the system go-live process
●  Support existing customers by investigating and resolving issues
●  Evaluate change requests submissions to scope the level of effort and determine the configuration changes required
●  Participate in activities, and provide feedback on internal processes and the standard solution
●  Document best practices, define/develop reusable components; and advocate leverage/reuse of these to improve the Delivery Efficiencies for 

    Performio & the Time to Value for Customers
●  Participate in activities, and provide customer focused feedback on improving and stabilizing the product
●  Track work on projects using our PS automation software

What we’re looking for:

●  3+ Years of relevant working experience in professional services on implementation of ICM solutions using products like SAP 

    Commissions/Callidus, Xactly, Varicent etc.
●  Proficient in working with large datasets (Excel, Relational Database Tables, SQL, ETL or other types of tools/languages)
●  Good understanding of ICM concepts
●  Hands on experience with using SQL
●  Programming experience using Python will be a plus
●  Willing to take on ambiguous & complex challenges and solve them
●  Loves and is good at multitasking and juggling multiple workstreams
●  Effective and confident in communication - ability to interface with senior employees at our Customers
●  Highly detail oriented - takes great notes, can document complex solutions in detail
●  Some understanding of accounting, finance, and/or sales comp concepts
●  Positive Attitude - optimistic, cares deeply about company and customers
●  High Emotional IQ - shows empathy, listens when appropriate, creates healthy conversation, dynamic, Humble / no ego
●  Resourceful - has an "I'll figure it out" attitude if something they need doesn't exist
●  Smart and curious to learn
●  Guide junior consultants to help them be successful in their roles