Manager TPRM Service Delivery

Sandoz

Website: sandoz.com
Job details:
Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally.

Join us, the future is ours to shape!

Position Purpose

We are seeking a dynamic and experienced Manager to lead our Third-Party Risk Management (TPRM) Service Delivery & Operations team. This role is crucial for overseeing the effective delivery and operational management of TPRM services, ensuring compliance with regulatory requirements, and optimizing third-party risk management processes.

The Manager will work closely with cross-functional teams, including finance, procurement, and legal & compliance, to enhance the efficiency and effectiveness of our TPRM framework. The ideal candidate will have a strong background in risk management, operations, and service delivery within a complex, regulated environment.

Your Key Responsibilities

Your responsibilities include, but not limited to:

• Leadership
• Lead and mentor a team of TPRM professionals, fostering a culture of excellence and continuous improvement.
• Drive initiatives to enhance TPRM processes, ensuring they are efficient, effective, and scalable.
• Operational Management:
• Oversee the daily operations of TPRM services, including the management of third-party risk assessments, due diligence, and monitoring activities.
• Ensure timely and accurate completion of risk assessments and due diligence reviews for new and existing third-party relationships.
• Monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure high-quality service delivery.
• Compliance & Risk Mitigation:
• Ensure TPRM practices comply with relevant regulations, standards, and internal policies.
• Develop and maintain policies and procedures related to third-party risk management.
• Identify and address emerging risks and regulatory changes affecting third-party relationships.
• Stakeholder Engagement:
• Collaborate with internal stakeholders, including finance, procurement, legal & compliance, and business units, to ensure alignment on third-party risk management requirements.
• Serve as a subject matter expert on third-party risk management, providing guidance and support to various departments.
• Act as point of contact for all escalations and ensure timely resolution for business
• Reporting & Analytics:
• Prepare and present regular reports on TPRM performance, risk profiles, and service delivery metrics to senior
• Utilize data analytics to identify trends, insights, and areas for improvement in third-party risk management processes.
• Transition Management
• Ability to manage change and ensure stability management.
• Manage process transition seamlessly
  

Essential Requirements

What you’ll bring to the role:

• Bachelor’s degree preferably related to Risk Management with Min 7+ years in risk management, service delivery or operations, with a focus on third-party risk management.
• Proven track record of managing teams and leading complex projects in a regulated environment.
• Experience in pharmaceutical industry is a big plus.
• Strategic thinking and risk-based decision making
• High attention to detail and organizational skills
• Ability to manage competing priorities under tight deadlines
  
  

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more! With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported!

Join us!

Commitment To Diversity & Inclusion

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Click on Apply to know more.