Handelnine Global
Website:
handelnine.com
Job details:
About the Company
This opportunity is with Handelnine Global, an e-commerce company that owns and operates 10+ online retail brands in over 30 countries. The company is profitable, self-funded and has exhibited strong quarter-on-quarter growth in the last 7 years. The company has offices in India as well as the USA and serves global markets including the UK, USA, Europe, Australia, Middle East and Southeast Asia. Handelnine Global is currently in a phase of rapid growth with new brands and markets being launched every quarter.
Role and Responsibilities
- Work as part of the Growth team, reporting directly to the Growth Head.
- Own the end-to-end B2B sales funnel, from first customer interaction through quotation, negotiation, order confirmation, and overseeing post-sale relationship management.
- Convert inbound B2B leads into profitable, well-margined orders through proactive follow-ups, commercial negotiation, and timely proposal management.
- Engage directly with prospective customers across global markets via phone calls and email to build relationships, drive conversions, and cultivate long-term customer relationships that encourage repeat business.
- Take ownership of key B2B growth metrics, including revenue, gross margin, lead conversion, repeat business, pipeline health, and quarterly sales targets.
- Manage the sales pipeline by prioritising opportunities, maintaining accurate trackers, meeting response timelines, and ensuring consistent follow-through.
- Drive the expansion of our B2B business by identifying and developing new lead generation channels, including global B2B marketplaces.
- Handle bulk order enquiries across a diverse range of product categories, including electronics, beauty & cosmetics, health & nutrition, home & kitchen, toys & games, fitness, fashion, and more.
- Work closely with internal procurement teams to source the right products at competitive prices, ensuring commercial viability while meeting customer requirements.
- Strengthen the commercial engine that powers B2B growth by contributing to sourcing, pricing, shipping, and operational process improvements.
- Run small, data-driven experiments across sales channels, marketplaces, outreach strategies, and pricing models to identify scalable growth opportunities.
- Help build and scale a relatively new business vertical by refining processes, improving systems, documenting SOPs, and enhancing operational efficiency.
- As the business scales, take increasing ownership of the B2B operating rhythm—including pipeline management, reporting, systems, and process governance—with the opportunity to independently lead the B2B vertical in the future.
Desired Candidate Profile
- This is a hybrid role based in Mumbai, with an expectation of working from the office 2–3 days per week.
- 5–8 years of experience in inside sales, business development, or account management, preferably in a B2B ecommerce environment. Experience working with international customers will be an added advantage.
- Strong commercial acumen with the ability to balance customer satisfaction, pricing, margins, and long-term profitability while confidently negotiating with both customers and suppliers.
- Excellent communication, relationship-building, and negotiation skills, with the ability to drive timely follow-ups, influence internal stakeholders, and successfully close sales opportunities.
- Highly analytical and comfortable working with numbers, with the ability to prioritise leads, interpret data, perform commercial calculations, and identify opportunities for optimisation.
- Well-organised with strong project management skills, process discipline, and follow-through. The ideal candidate should be comfortable managing multiple opportunities simultaneously while consistently meeting deadlines.
- Demonstrated ownership and accountability, with a proactive approach to identifying problems, driving solutions, and delivering measurable business outcomes.
- Candidates with experience in fast-paced startup environments or scaling new business verticals will be preferred.
- Ability to learn quickly and adapt to new products, markets, systems, and commercial processes, including international sourcing and cross-border trade requirements.
- The candidate should share our mindset of working with incremental improvements and must be open to learn new things quickly. We are looking for someone who can work independently with a result-focus and is not afraid to experiment within accountability.
- The candidate should be solution-oriented with the ability to think clearly, logically and even laterally, when presented with a problem. We need someone who can communicate freely and fluently, and collaborate effectively with customers and stakeholders across geographies.
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