Creme Castle
Website:
cremecastle.in
Job details:
About Creme Castle
We’re not just making desserts. We’re building a dessert culture in India. 🍰
Born in a home kitchen in 2013, Creme Castle has grown into one of North India’s exciting dessert brands, bringing fresh, innovative and iconic desserts to customers across cities.
Featured on Shark Tank India Season 3 and returning in Season 5 as a success story, our journey is fueled by a simple belief - great desserts should surprise people, spark conversations and create memorable experiences.
Our approach is different. We introduce a new dessert drop every 15 days, bringing global dessert inspirations closer to home. From product innovation and central kitchens to stores, technology and last-mile delivery, every part of our business works together to make something extraordinary happen - every single night.
Today, our desserts reach customers across 10 cities through 45 dark stores, powered by a growing team of 350+ people.
What makes Creme Castle different?
Speed & Innovation: We move fast, experiment boldly and keep creating what’s next.
Decisions Driven by Data: We believe in facts over assumptions and encourage people to challenge ideas with evidence.
Ownership from Day One: We believe great people do their best work when they have the freedom and responsibility to make a real impact.
Growth & Opportunity: As we expand into new cities and build new capabilities, we create opportunities for people to learn, lead and grow with us.
One Team, One Standard: Whether it’s a dessert made in Noida or delivered in another city, we work towards one consistent experience for every customer.
Build the next Big Thing with us.
At Creme Castle, you’ll work in a fast-moving environment, collaborate closely with leaders, take on meaningful challenges and see the impact of your work firsthand.
We’re looking for curious minds, passionate builders, problem-solvers and people who aren't afraid to challenge the ordinary.
If you love creating, moving fast and making a difference, there’s a place for you here.
Come make the next drop.
About the Role:
We are looking for a hands-on Manager – HR Operations to independently manage end-to-end HR operations, payroll, statutory compliance and employee lifecycle processes across our corporate office, kitchens and dark stores.
Key Responsibilities
1. Payroll Management
- Manage monthly attendance and leave cut-offs, payroll inputs, joiners, exits, increments, deductions and salary processing.
- Prepare salary registers and payslips and reconcile payroll data with the Finance team.
- Ensure payroll accuracy, confidentiality and timely salary disbursement.
2. Statutory Compliance
- Manage monthly and periodic compliance relating to PF, ESI, Professional Tax, Labour Welfare Fund and other applicable statutory requirements.
- Maintain a compliance calendar and ensure timely filings, payments and documentation.
- Coordinate statutory audits, inspections and compliance-related queries.
3. Registrations and Licences
- Manage Shops & Establishments registrations, renewals and applicable registrations across the head office and dark-store locations.
- Handle contract labour compliance for employees deployed through third-party vendors, wherever applicable.
- Coordinate with external consultants, vendors and relevant authorities as required.
4. Employee Onboarding and Documentation
- Complete joining formalities from Day 1, including employee master creation, personal files, offer and appointment letters, ID cards and HRMS/attendance setup.
- Coordinate PF, ESI and group insurance enrolments, as applicable.
- Maintain accurate, complete and audit-ready employee records.
5. Employee Lifecycle and Exit Management
- Issue confirmation, increment, transfer, experience and relieving letters.
- Manage resignations, exit clearances, handovers and full and final settlements within agreed timelines.
- Ensure timely closure of employee documentation and settlement records.
6. HRMS and Attendance Management
- Administer HRMS, biometric systems, attendance and leave management across locations.
- Ensure data accuracy, timely updates and effective coordination with store and kitchen teams.
- Resolve routine system and employee data discrepancies.
7. Benefits and Insurance Administration
- Manage employee enrolments, additions, deletions and updates under group medical and personal accident insurance policies.
- Coordinate with insurers and employees for policy-related queries and claim support.
8. HR Policy Administration
- Ensure consistent implementation of leave, attendance, reimbursement and other HR policies.
- Identify exceptions, maintain records and escalate deviations for approval.
- Support the rollout and communication of HR policies and processes.
9. Audits and Employee Relations Support
- Coordinate labour inspections, statutory audits and internal HR audits.
- Maintain supporting records, registers and documentation.
- Support the Talent Acquisition & Business Partnering Manager with disciplinary documentation and employee relations processes.
10. HR Reporting and MIS
- Prepare monthly HR operations dashboards covering headcount, payroll costs, employee movements and statutory compliance status.
- Maintain accurate HR MIS and provide data-driven insights to management.
- Identify process gaps and implement improvements to strengthen operational efficiency.
Candidate Profile
- 5–8 years of experience in HR Operations, preferably in a multi-location & fast high growth organizations.
- Prior experience in payroll management, statutory compliance and end-to-end employee lifecycle management.
- Working knowledge of PF, ESI, Professional Tax, Labour Welfare Fund, Shops & Establishments requirements and contract labour compliance, as applicable.
- Experience managing HRMS, attendance systems, payroll records and HR MIS.
- Exposure to retail, QSR, food & beverage, bakery, FMCG, hospitality, cloud kitchens or other frontline-intensive businesses is good to have but not mandatory
- Strong Excel/MIS skills, attention to detail and the ability to manage multiple deadlines.
- Ability to independently manage HR operations across the corporate office, kitchens and multiple store locations.
- Strong coordination, documentation, problem-solving and stakeholder-management skills.
What We Are Looking For
A hands-on HR professional who takes ownership, maintains high standards of accuracy and compliance, works well in a fast-paced environment and can build reliable HR processes as the business continues to expand.
Candidates who can join immediately or within a short notice period will be preferred.
Location: Sector 67, Noida
Working Days: 6 days a week
Click on Apply to know more.