Western Union
Website:
westernunion.com
Job details:
JR0131365
Role Responsibilities
As a Software Engineering Manager within the Risk and Compliance Operations Investigation Platform, you’ll
lead development of our next-generation Case Management platform. You'll lead a team building critical technology used by investigators and analysts to identify suspicious activity, meet regulatory obligations, and protect customers worldwide.
- You will also –
- Grow, lead, and develop a high-performing team of software engineers at different levels of experience.
- Drive engineering excellence, AI adoption, code quality, architecture reviews, and best practices.
- Own hiring, performance management, career development, and employee engagement.
- Establish a culture of accountability, innovation, and continuous improvement.
- Lead end-to-end delivery through agile delivery model
- Collaborate with Product, Risk, Compliance, Operations, and Enterprise Architecture teams.
- Design scalable and resilient microservices-based solutions.
- Ensure solutions meet security, compliance, audit, and regulatory requirements.
- Drive modernization initiatives and cloud adoption.
- Define application architecture and technology roadmaps.
- Promote emerging technologies like AI, ML, and digital assets as capabilities
- Improve CI/CD, observability, automation, DevSecOps, and SRE practices.
- Improve platform scalability, performance, resilience, and operational maturity.
- Manage technical debt and system modernization activities.
- Communicate effectively with senior leadership and business stakeholders.
- Translate business requirements into technology solutions.
- Provide delivery transparency, risk management, and milestone tracking.
Role Requirements
- Bachelor’s degree in computer science, Information Systems, IT, or a related field preferred.
- 12+ years of software engineering experience, including 5+ years leading and managing high-performing engineering teams (8–15+ engineers) across multiple Agile workstreams.
- Strong expertise in Java (17/21), Spring Boot, REST APIs, Microservices, Distributed Systems, Event-Driven Architecture, DDD, Event Sourcing, and CQRS.
- Hands-on experience with AWS (ECS/EKS, API Gateway, S3, PostgreSQL), Kafka, messaging platforms, cloud-native applications, DevSecOps, CI/CD, and application security practices.
- Experience building scalable web applications using ReactJS/Angular, TypeScript, HTML5/CSS3, micro frontends, API integrations, and modern UI architectures.
- Knowledge of AI-assisted software development, including GitHub Copilot, Cursor, Amazon Q, code/test generation, developer productivity, intelligent workflow automation, and MLOps.
- Strong understanding of security, compliance, threat modeling, Zero Trust Architecture, audit controls, and enterprise-grade software delivery.
- Preferred experience in payments, money movement, case management platforms, AML/KYC workflows, investigations, and workflow/rules engines.
- Excellent leadership, stakeholder management, conflict resolution, and team-building skills with the ability to inspire and develop engineering talent.
Work Shift
Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
Benefits
BENEFITS AND OTHER DETAILS
You will also have access to short-term incentives, multiple health insurance options, accident and life
insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your India Specific Benefits Include
- Employees Provident Fund [EPF]
- Gratuity Payment
- Public holidays
- Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
- Annual Health Checkup
- Hospitalization Insurance Coverage (Mediclaim)
- Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
- Cab Facility
- Relocation Benefit
Other Details
As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date
08-17-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
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