The Hershey Company
Website:
thehersheycompany.com
Job details:
Position Title - Manager Quality Assurance - Supplier and Distriution
Location - Mumbai , India (Head Office)
Role Summary
- Lead end‑to‑end Supplier Quality Management across 146 suppliers through approval, audits, COA compliance, risk assessments, and CAPA governance to ensure consistent supply of safe, compliant raw and packaging materials.
- Drive Distribution Center Quality Governance for 23 DCs by ensuring adherence to QMS, GMP, storage/temperature standards, pest control, FEFO, and product integrity
- Ensure Quality Compliance across 300+ Distributors through standardized quality audits, infrastructure and hygiene assessments, handling practices, and capability building of distributor and sales teams.
- Own Market Quality & On‑Shelf Product Performance by executing national surveillance programs, monitoring sensory and packaging performance, analyzing defects, and driving corrective/preventive actions with cross‑functional teams.
- Lead Quality Risk Mitigation & Incident Management across the extended supply chain by conducting RCA for supplier/DC/distributor issues, implementing strong CAPA, reducing market defects,
- Lead end‑to‑end Supplier Quality Management across 146 suppliers through approval, audits, COA compliance, risk assessments, and CAPA governance to ensure consistent
Other applicable scope defining dimensions:
- Ensure regulatory compliance in food safety, packaging, storage, and market handling across the extended supply chain.
- Govern documentation, traceability, and change‑management to maintain material and product integrity.
- Drive continuous improvement to reduce defects, waste, and supply‑chain risks.
- Strengthen cross‑functional alignment with Procurement, CS&L, Sales, and Manufacturing for seamless quality governance.
- Build capability across suppliers, DC teams, and distributor networks through targeted training and audits.
Qualifications:
Knowledge,Skills and Abilities - Strong HACCP, GMP, ISO/FSSC systems knowledge. Skilled in supplier audits, COA review, and traceability. Understanding of warehousing, DC operations & market handling. Sharp analytical skills for RCA, defects, and complaints. Strong communication and cross‑functional influence.
Experience and Education - B. Tech/ M. Tech Food Technology With 10-12 year of experience preferably in supplier and Distribution quality domain
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