Website:
axismaxlife.com
Job details:
Requirements Gathering
. Participating in Evaluation of requirements
. Works closely with stakeholders to understand their objectives and translate these into system specifications that guide development and implementation.
. Create use cases that illustrate user interactions with the system, ensuring all scenarios are covered.
Analysis and Design
. Analyze current systems and processes to identify areas for improvement.
. Assess the impact of proposed changes on existing systems and processes, identifying potential risks and mitigation strategies.
. Facilitate sessions to validate designs with users, ensuring that their feedback is integrated into the final design.
. Participate in design review meetings to ensure that solutions align with business needs and architectural standards.
. Create and maintain comprehensive documentation, including user manuals and training materials.
. Design new processes that align with business goals, incorporating best practices and compliance requirements
. Automating workflows ensures that processes run smoothly and consistently, minimizing delays and bottlenecks.
Business Requirement writing & Testing and Quality Assurance
. Preparation/Reviewing the BRD and FSD for functionalities to be build
. BR & CR writing and FSD review
. Testing of functionalities, test plans and conduct user acceptance testing (UAT management)
. Develop and execute test plans to validate system functionality against requirements
. Ensure that solutions meet business needs and validate system functionality.
. Facilitating cross functional alignment & governance reviews
. Knowledge transfer - Repository creation and management as per plan
. Conduct training sessions for end-users on new systems and processes.
. Provide ongoing support and troubleshooting for system-related issues
. Establish mechanisms for collecting feedback on system performance and usability post-implementation.
. Collect feedback post-implementation to identify areas for further enhancement
. Stay updated on industry trends and best practices to recommend improvements
Adherence to Project calendar
. Adherence to submission of Ops deliverables as per project calendar.
. Serve as a liaison between business units and IT, ensuring effective communication and understanding.
. Product launch requirements handling & go live of the requirements before 3 months of the hit date.
. Zero defect postproduction due to incomplete BR
. Support project managers in planning and executing projects
. Monitor project progress, ensuring alignment with requirements and timelines.
. Provide ongoing support and clarification of requirements throughout the project lifecycle
Compliance
. Strengthen control & compliance of all transactions in POS.
. Strengthen reporting of BAP submission
. Identification of key process / product parameters having a financial or customer impact
. Facilitating deployment of prioritized SIC's
. Completion of all SOP's - review by all stake holders (IA, Risk, Compliance and Legal)
. Regulatory reporting on time
. No major outage in any other audit
Improve Customer & Distributor Experience
. Analyze NPS to find gaps and drive improvement
People
. Strengthen people capability and Growth agenda
. Overall Attrition
. G2M2 Attrition
. Pulse/Tower Watson Score
. Development Plan
. Develop second line of resource
Cost
. Work within the allocated budget, amount saved from last year budget.
Desired qualifications and experience:
- Bachelor’s degree in business administration, Information Technology. Preferably with a professional qualification.
- Knowledge of Life Insurance domain also have knowledge on audit & compliance guideline, preferred.
- Must have knowledge of Ingenium is & experience in systems analysis, or a related field.
- Must have a minimum of 8- 10 years in Insurance.
- Strong analytical and problem-solving skill
- Excellent communication skills to work effectively with technical teams and business stakeholders.
- Knowledge of software development lifecycle (SDLC) and agile methodologies is a plus.
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