Manager - Operations

GoKhana

About the role

Website: gokhana.com
Job details:

Roles & Responsibilities:

Must have Product knowledge.
SOPs on day-to-day operations, attendance tracking, rostering, vendor management, client management, escalation matrix, cash management & reporting format.
Attend mandatory training sessions as & when held by the head office. Conducting operations training and ensuring that the team are competent in Operations.
Understand & meet Client Services deliverables.
To provide Training to vendor Staffs on POS operating process and to train the team on POS/ APP trouble shooting, Inventory management, Menu planning, Communication and Service acumen.
Maintain MMRS and MOM.

Prerequisites:

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