Manager - Media Marketing & CRM (Real Estate)

Vserve Group

Website: vservegroup.com
Job details:

Company Description

Vserve Group, established in 2009, is a dynamic multi-vertical company providing scalable, ROI-driven solutions in industries such as real estate, recruitment, finance, and digital marketing. With base operations in Noida, Vserve Group powers business growth through brands like Vserve Digital for marketing, Vserve Developers for real estate operations, Vserve Hiring for AI-powered recruitment, and Vserve Fincare for financial solutions. Committed to innovation and integrity, the organization aims to deliver impactful results that elevate lives and businesses. Learn more about us at vservegroup.com.

Job Overview

We are looking for a dynamic and response-oriented professional for the role of Manager – Media Marketing & CRM with experience in the real estate industry. The ideal candidate will have expertise in post-sales CRM, customer engagement, and campaign management, ensuring seamless customer experience along with effective marketing execution.

Key Responsibilities

• Media Marketing:

Strategise, Plan and execute effective media marketing campaigns (Digital, Print, Outdoor, Events) across multiple platforms

Manage media assets, creatives, and overall brand communication

• Post-Sales CRM:

Manage client onboarding, payment follow-ups, and query resolution

Handle documentation including agreements, allotment letters, and possession paperwork

Ensure effective customer engagement, coordination with internal teams, and complaint resolution

Key Requirements

2–5 years of experience in Real Estate Marketing & Post-Sales CRM

Strong communication, coordination, and interpersonal skills

Experience in campaign execution and customer lifecycle management

Ability to handle multiple clients and tasks efficiently

Proficiency in MS Office and CRM tools

Preferred Skills

Experience in customer retention and engagement strategies

Knowledge of digital marketing tools and platforms

Strong problem-solving and client-handling abilities

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