Air India SATS Airport Services Private Limited (AISATS)
Website:
aisats.in
Job details:
MANAGER-INDUSTRIAL RELATIONS
JOB PURPOSE & SPECIFICRESPONSIBILITIES
INDUSTRIAL RELATIONS & EMPLOYEE RELATIONS
- Develop and maintain cordial, harmonious, and constructive industrial relations within the organization.
- Act as the primary interface between Management, employees, and recognized unions on matters concerning industrial relations.
- Engage with Union Office Bearers and Committee Members on issues affecting employees and organizational operations.
- Address employee grievances, concerns, and workplace issues through timely and effective resolution mechanisms.
- Provide guidance and support to line managers on employee relations and industrial relations matters.
- Ensure compliance with applicable labour laws, regulations, company policies, and standing orders.
LABOUR LITIGATION & STATUTORY REPRESENTATION
- Draft and review replies to Statements of Claim, complaints, notices, and other submissions before labour authorities.
- Represent the Company in conciliation proceedings before Labour Commissioners, Labour Officers, and other statutory authorities.
- Handle labour and employment-related cases before Labour Courts, Industrial Tribunals, Industrial Relations Authorities, and other judicial forums.
- Coordinate with external legal counsel and labour law consultants on ongoing litigation and advisory matters.
- Prepare case briefs, factual summaries, and supporting documentation for legal proceedings.
- Attend hearings before various Courts, Tribunals, and quasi-judicial authorities as required.
DISCIPLINARY MANAGEMENT
- Manage disciplinary proceedings in accordance with principles of natural justice and applicable laws.
- Draft show-cause notices, charge sheets, suspension orders, warning letters, and other disciplinary documents.
- Conduct or coordinate domestic inquiries and disciplinary investigations.
- Ensure proper documentation and record maintenance of all disciplinary matters.
- Provide recommendations to Management on disciplinary actions based on investigation findings and inquiry reports.
STAKEHOLDER MANAGEMENT & REPORTING
- Liaise and coordinate with government authorities, labour departments, legal advisors, and external agencies on employee and industrial relations matters.
- Maintain accurate records of ongoing industrial disputes, legal cases, settlements, and disciplinary proceedings.
- Prepare and submit periodic MIS reports and management updates on IR matters, labour litigation, conciliations, and employee relations issues.
- Analyze industrial relations trends and recommend proactive measures to mitigate risks and enhance employee engagement.
OPERATIONAL, SAFETY & COMPLIANCE RESPONSIBILITIES
- Ensure adherence to Company policies, labour laws, and statutory compliance requirements.
- Promote and uphold Quality, Safety, Security, and Operational Excellence standards across all areas of responsibility.
- Support organizational initiatives aimed at employee welfare, workforce stability, and operational efficiency.
EDUCATIONAL QUALIFICATIONS
- Graduate with PG Diploma in Personnel Management and IR / Degree in Law / MSW/ Post Graduate degree in Business Management (PGDBM) with specialization in HUMAN RESOURCE MANAGEMENT.
RELEVANT EXPERIENCE
- Minimum 5 years of experience in Human Resources and Industrial Relations functions.
- Proven experience in handling employee relations, union interactions, collective bargaining, and labour law compliance.
- Experience in representing organizations before Labour Authorities, Labour Courts, Industrial Tribunals, and other statutory forums.
- Exposure to disciplinary proceedings, domestic inquiries, and labour litigation management.
- Experience in service industries, aviation, logistics, manufacturing, or other labour-intensive sectors will be preferred.
PERSONAL CHARACTERISTICS & BEHAVIOURS
- Integrity, honesty, and strong ethical values.
- Leadership mindset with a collaborative approach.
- People-centric with a strong sense of empathy.
- Open-minded, mature, and balanced in decision-making.
- Strong relationship-building and influencing skills.
- Long-term strategic perspective.
- Ability to manage diverse workforce groups and group dynamics.
- High resilience and adaptability in a dynamic work environment.
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