Promaynov Advisory Services Pvt. Ltd
Website:
promaynov.com
Job details:
Manager- Global Software Asset Management (SAM)
Location : Gurgaon
Exp. : 8-12 years
Interview : 1st round F2F rest 2 rounds virtual
How you will contribute?
Lead the global Software Asset Management strategy and operations to ensure license compliance, optimize software spend across on-prem, SaaS, and cloud, and reduce audit and security risk. Own the SAM operating model, processes, and tooling across regions; partner with Publishers, Legal, Data Privacy, Finance, Security, IT, and business units to deliver a single source of truth for software assets, proactive governance, and measurable savings. Modernize SAM services while maintaining strong audit defense and enterprise publisher management.
Key Responsibilities
- Strategy & Operating Model
- Define and execute a global SAM strategy, roadmap, and operating model covering on-prem, SaaS, and cloud (IaaS/PaaS), aligned to enterprise goals and risk appetite.
- Establish and maintain policies, standards, and processes for the full software lifecycle: demand,
procurement, deployment, usage, optimization, renewal, and retirement.
- Governance, Compliance & Audit Defense
- Ensure license compliance across publishers; maintain audit-ready evidence and lead audit responses to minimize financial and legal exposure.
- Implement and enforce controls to address license, cyber, privacy, data governance, and financial risks associated with software last use date.
- Govern SaaS portfolios and cloud license models; optimize consumption and ensure entitlement
compliance.
- Comply with blocking unapproved software guidance
- Cost Optimization & Value Realization
- Drive enterprise software cost optimization through usage analytics, right-sizing subscriptions, harvesting unused entitlements, and contract/rate optimization; maintain KPIs on spend, utilization, and savings.
- Tooling & Data
- Own the SAM/ITAM toolset (e.g., ServiceNow SAM Pro), with discovery from Intune, entitlement,
normalization, reconciliation, and reporting capabilities to maintain a single source of truth.
- Vendor & Stakeholder Management
- Partner with Publishers to negotiate pricing and renewals; align contract terms with legal and security requirements.
- Coordinate with Legal, Finance, Security, IT Ops, IT Business Partners; embed SAM checkpoints in
procurement, change, and security governance.
- Cloud & SaaS Management
- Govern SaaS portfolios and cloud license models; optimize consumption and ensure entitlement
compliance.
- Team Leadership
- Build and mentor a global SAM team, define roles/KPIs, and foster cross-functional collaboration;
champion the evolution from compliance-centric SAM to a strategic value driver ("SAM 2.0").
- Equip the team to remediate and on-board new titles efficiently
Qualifications
- 8-12+ years in Software Asset Management/ITAM with global scope, including leadership of enterprise publisher portfolios and audit defense.
Licensing & Domain Knowledge
- Deep knowledge of licensing metrics for major publishers and SaaS subscription models; familiarity with cloud licensing and virtualization impacts on consumption.
Tools & Analytics
- Proficiency with SAM platforms (ServiceNow SAM Pro, Workspace & Dashboards) and advanced
analytics (e.g., Excel Pivot/Power BI) for normalization, reconciliation, and KPI reporting.
- Provide monthly reporting to the business units
Governance & Process
- Demonstrated ability to establish global SAM policies/standards and operate a cohesive lifecycle process across regions and business units.
Stakeholder & Vendor Leadership
- Manage tickets and license provisioning
- Manage contract changes with Legal, Finance, Security, and IT; strong negotiation and executive
communication skills.
- Manage chargebacks to the business
- Manage payment processing
Education & Certifications
- Bachelor's degree in IT, Business, Finance, or related field; certifications such as IAITAM CSAM/CITAM
or equivalent preferred.
Desired Competencies
- Strategic mindset with ability to translate last use date and entitlement data into business outcomes and investment guidance for leadership.
- Change leadership and storytelling to elevate SAM from audit defense to strategic enabler; effective alignment with senior leadership and InfoSec.
- Risk management orientation across compliance, cyber, privacy, and financial domains; proactive control design and monitoring.
- Data-driven decisioning, continuous improvement, and outcome-based KPI management.
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