- Location
- Gurugram, Haryana, India
- Job type
- Full-time
Required skills
- account management
- Agile
- code review
- CRM
- end-to-end
- Git
- marketing automation
- project management
- service delivery
- SVN
- version control
About the role
Website:
wppproduction.com
Job details:
What will you do?
- Ensure the timely delivery of projects with high quality.
- Analyze project requests and advise on marketing initiatives.
- Work with Project/Account Management teams to exceed quality benchmarks.
- Onboard new services and conduct training workshops.
- Manage end-to-end project management, liaising between the PM/AM layer and the execution team.
- Ensure seamless service delivery and meet key metrics consistently.
- Manage delivery of 1:1 and 1-to-many emails, Fragments, Modules, and Responsive Templates
- Establish strong client relationships, manage change requests, and track team activities.
- Drive design, development, and deployment of standardized metrics and dashboards.
- Monitor project baseline and participate in Agile ceremonies.
- Identify productivity improvements and guide the team in technical and domain aspects.
- Publish status reports and identify gaps with action plans.
- Proactively identify risks and issues and develop mitigation plans.
- Generate and execute an onboarding, training, and skill-building plan for new team members.
- Assist in hiring, motivate, and mentor team members.
- Handle appraisals and retention processes and define the code review process.
What will you need?
- 8+ years’ experience in CRM applications, managing campaign workflows, and development in email content builder.
- 4+ years of mandatory experience in any Marketing Automation platform.
- Good understanding of agile execution methodology
- Experience managing a team of around 30-40 resources.
- Hands-on experience using version control tools like SVN, GIT, or similar.
- Relevant Certification preferred.
- Excellent communication and presentation skills
- Ability to provide value-added solution services and implement processes for efficiency.
Click on Apply to know more.
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