Standard Chartered
Website:
sc.com
Job details:
Job Description
JOB SUMMARY
We are currently looking for Manager-SME for our People Capability Ops Team in Bangalore. The incumbent will have manage the development and deployment of e-learning projects and other digital learning interventions, which are administered by GPS People Capability Operations team.
The Role Responsibilities
- Analyse the PR tagging logic as per the target audience requirements
- Convert the tagging logic to a PR script
- Deployment of elearning courses
- Creation of certification and curriculums in LMS
- Level-3 query support
- SABA/LMS quarterly update testing
- Security roles
- Debugging interfaces between HRMS and LMS
- Project dashboard preparation in MS Excel
- Notifications configuration and identifying the root cause if an issue occurred (RCA)
- Inspect people feed on a daily basis and ensure the creation/update of user profiles flow to the system by removing errors
- Solutioning to the business in terms of rolling out trainings and implement complex criteria in PR to achieve customer expectation
- Responsible for process documentation and continuous process improvement
- Be a business partner with Group COE and work closely with analytics team to provide meaningful analysis which influences business decisions
- Build strong partnerships with stakeholders, provide end-to-end seamless delivery of all activities and focus on delivering flawless service delivery in eLearning & digital deployments
- Adhere to Group Risk, Compliance and Governance 100%
Our Ideal Candidate
- CSOD, SABA, SuccessFactors - Learning module or any other major LMS administration
- Proficiency in Prescriptive Rule (PR) creation/modification
- Experience on migrations
- Experience in system configuration
- Experience on L3 queries
- Excellent hands-on working knowledge in Ms-Excel (usage of formulas, conditional formatting, pivot tables, preparation of reports etc)
- Excellent communication skills – spoken and written
- Expertise in logical and design thinking abilities
- Ability to help design and deploy learning solutions
Experience
- 10-12 years of experience on the above.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles
Qualification
- Education - Engineering background
Role Specific Technical Competencies
- CSOD, SABA, SuccessFactors - Learning module or any other major LMS administration
- Proficiency in Prescriptive Rule (PR) creation/modification
- Excellent hands-on working knowledge in Ms-Excel (usage of formulas, conditional formatting, pivot tables, preparation of reports etc)
- Excellent communication skills – spoken and written
- Ability to help design and deploy learning solutions
Profile Description
Standard Chartered Bank
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