Website:
hcahealthcare.in
Job details:
Position Summary
The Manager – Data Engineering & DBA Services will lead a team of 15+ professionals responsible for enterprise data engineering, data integration, database administration, BI Reporting and production support operations. The role will oversee the design, development, optimization, governance and support of modern data platforms built on Microsoft Fabric, Synapse, SQL technologies, and enterprise data integration frameworks.
The manager will be accountable for delivery excellence, resource planning, stakeholder management, operational support, team development, platform reliability, and continuous improvement of data engineering and database services supporting global business operations.
This role includes responsibility for maintaining 24x7 operational support coverage, managing offshore delivery teams, ensuring adherence to service-level agreements (SLAs) and driving modernization initiatives across the data ecosystem.
Total Team Size: 15+ FTEs
Data Engineering Team: Senior / Level II (~40%), Consultants (~40%) & Senior Engineers (~20%)
Team Skill Areas: Microsoft Fabric, Azure Synapse Analytics, T-SQL, Data Warehousing, ETL/ELT Development, Data Integration Engineering , Python, DBT, Dagster, Data Pipelines & Orchestration and SQL Performance Optimization
Key Responsibilities
Leadership & People Management, Production Support & Operations, Ownership, Ensure continuous operational coverage through rotational support model:
- Own Service Delivery, Production support operations and incident management processes.
- Establish governance standards for data engineering and database operations.
- Manage end-to-end delivery of enterprise Data Warehouse POD initiatives.
- Oversee development of scalable ETL/ELT pipelines and data integration solutions.
- Ensure adherence to architecture standards, coding standards, and best practices.
- Drive modernization of data platforms utilizing Microsoft Fabric and Synapse.
- Partner with business stakeholders, architects, and application teams to deliver data solutions aligned to business objectives.
- Ensure effective management of development backlogs, sprint planning, and release schedules.
- Ensure SLA compliance and operational excellence. Lead root cause analysis (RCA) for critical incidents.
- Manage major incident response and stakeholder communications.
- Monitor support metrics including Availability, Incident volumes, MTTR, SLA compliance
- Continuously improve operational processes and automation.
- Ensure compliance with security, audit, and data governance requirements.
- Implement coding standards, automated quality checks, and deployment controls.
- Ensure documentation standards and knowledge management practices are maintained.
- Act as primary point of contact for business and technology stakeholders.
- Provide regular status reporting, risk management, and executive updates.
- Collaborate with enterprise architects, infrastructure teams, security teams, and application owners.
Required Qualifications
Education
- Bachelor’s degree in computer science, Information Technology, Engineering, or related discipline.
- Master's degree preferred.
Experience
- 12+ years of experience in Data Engineering / Enterprise Data Warehouse / Data Products/ Data Transformations Management.
- 4+ years of people management experience leading teams of 10+ resources.
- Experience managing global delivery and support teams.
- Experience operating in production support environments with SLA accountability.
- Strong experience delivering enterprise-scale data platform initiatives.
- Tech Stack: Microsoft Azure, Fabric is preferred.
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