The Alternative Board India
Website:
thealternativeboard.in
Job details:
Company Description
Dealsflow Ventures Consultants Private Limited is a globally recognized and renowned business broking, business coaching, and consulting firm, operating in over 28 cities. We are dedicated to empowering business owners with the tools, insights, and strategies to overcome challenges and achieve their goals. At DVC, collaboration is at the heart of what we do, driving success through peer advisory boards and executive coaching solutions tailored to the evolving needs of businesses worldwide.
Role Description
The Manager - Concierge Service is a full-time, on-site role located in Gurugram. The role involves providing exceptional service and support to DVC clients. Responsibilities include coordinating scheduling, assisting in the management of client accounts, memebrs travels, coordinating meetings between memebrs acrosss cities, countries, facilitating communications, and ensuring seamless service delivery. The manager will act as the primary point of contact between DVC and its clients for member interactions, maintaining schedules, monitoring satisfaction, and addressing member needs. Regular reporting, maintaining high service standards, and implementing efficient processes to meet evolving client requirements are key parts of this role.
Qualifications & Experience
- Good experience in a 5-star hotel in client servicing , cabin crew with reputed airlines, Luxury goods sales.
- Client Relationship Management, Customer Service, and Communication skills
- Project Coordination and Ability to Maintain Schedules and Timelines
- Organizational, Problem-Solving, and Time-Management abilities
- Proficiency in Office Tools and CRM Platforms
- Strong attention to detail and commitment to quality
- Proactive approach and ability to adapt to changing needs
- Familiarity with business coaching or consulting services is a plus
- Bachelor’s degree in Business Administration, Management, or a related field
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