Manager - Chemical Sector - SCO
DP World
- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
Required skills
- business reviews
- client satisfaction
- compliance
- CRM
- cross-functional
- end-to-end
- lead generation
- service delivery
About the role
DP World
Website:
dpworld.com
Job details:
Job Description
- Business Growth & P&L Ownership
- Achieve revenue and EBIT targets across enterprise and strategic chemical industry accounts.
- Lead high-value customer acquisitions, major RFPs, and critical deal closures within the chemical vertical.
- Drive sector-focused growth initiatives to enhance EBITDA contribution.
- Retain 70%+ of enterprise accounts by volume and profit contribution.
- Strategic Sales & Market Penetration
- Identify and capitalize on new business opportunities across key chemical sub-sectors.
- Own the end-to-end sales process: lead generation, presentations, proposals, negotiations, and deal closure.
- Utilize CRM systems for pipeline management and sales governance.
- Customer and Market Development
- Build and maintain strong relationships with senior stakeholders including CXOs, procurement leaders, and supply chain heads in the chemical ecosystem.
- Stay abreast of chemical industry regulations, safety standards, and market trends to proactively spot growth opportunities.
- Represent the company at chemical industry events and forums to strengthen market presence.
- Collaboration & Cross-BU Integration
- Drive integrated solutions by collaborating with at least two Business Units (BUs) to offer comprehensive chemical supply chain services.
- Ensure compliance with commercial documentation, quote approvals, and pricing governance as per company protocols.
- Partner with platforms like Trade Finance to deliver value-added solutions tailored to chemical clients.
- Commercial Excellence & Reporting
- Lead contract negotiations focusing on profitability and meeting client expectations.
- Monitor and report on key sales KPIs such as pipeline health, win ratios, EBIT margins, and client retention rates.
- Client Engagement & Retention
- Develop and manage CXO-level relationships with procurement and supply chain executives.
- Conduct Monthly and Quarterly Business Reviews (MBRs/QBRs) to enhance client satisfaction and identify upsell potential.
- Coordinate with internal teams—operations, finance, and customer service—to guarantee smooth onboarding and service delivery.
Qualifications & Competencies
- Master’s degree in supply chain, Logistics, Business, or related field preferred.
- Minimum 6 years of experience in logistics with at least 4 years in Logistics Sales
- Strong commercial acumen with experience managing large P&Ls and sector portfolios.
- Hands-on experience with enterprise/strategic account development and cross-functional collaboration.
- Attributes: Attention to detail, execution-focused, persistent, and highly customer-centric.
- Strong understanding of at least some of the following: Contract Logistics, Cold Chain, Rail, Freight Forwarding, and Free Trade Warehouse Zones (FTWZ).
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