HSBC
Website:
hsbc.com
Job details:
Your Benefits
Continuous Training
Sharpen your skills and advance your expertise with our professional development programs.
Great Team
It’s truly the people that make the difference — and with us you’ll join the best team around.
Flat Hierarchies
Get straight through to the decision-makers with our streamlined organizational structure.
Room for Innovation
Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
Events
From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
Quick Decision Processes
Make things happen faster with streamlined processes that promote efficiency and effectiveness.
Job Description
What you can expect
Role and Responsibilities:
- Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquiring a thorough understanding of key customer needs and requirements
- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Play an integral part in generating recent sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
What you bring
Experience & Skills:
- 6+ years of experience as key account manager in Logistics Industry
- Proven experience in sales and providing solutions based on customer needs.
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational and Interpersonal skills
- Ability in problem-solving and negotiation
- BSc/BA in Business Administration, Sales or relevant field.
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