Website:
ked.edu.in
Job details:
Job Role: Manager– Admissions & Parent Outreach
Location: Sector 70A, Gurgaon
Kunskapsskolan International School seeks a dynamic, results-oriented, and relationship-driven Manager– Admissions & Parent Outreach to lead admissions and parent engagement initiatives across the school's CBSE, Cambridge, and International Baccalaureate (IB) programmes.
Key Responsibilities
Admissions Strategy & Growth
- Develop and implement annual admissions strategies to achieve enrolment across CBSE, Cambridge, and IB programmes.
- Build a strong admissions pipeline through strategic planning, market analysis, and community engagement.
- Monitor admissions trends, competitor activity, and demographic insights to identify growth opportunities.
- Prepare enrolment forecasts and recommend strategies to maximise student admissions and retention.
- Ensure a seamless admissions experience that reflects the school's commitment to excellence.
Admissions Operations
- Lead and manage the complete admissions lifecycle, including enquiries, school tours, counselling, assessments, offers, enrolment, and onboarding.
- Establish and monitor admissions policies, timelines, service standards, and documentation processes.
- Ensure compliance with school policies and regulatory requirements.
- Maintain accurate admissions records and generate regular reports on enquiries, conversions, withdrawals, and enrolment statistics.
- Continuously improve admissions systems and operational efficiency.
Parent Outreach & Relationship Management
- Build strong relationships with prospective and existing parents through proactive engagement and personalised communication.
- Organise parent orientation sessions, open houses, information seminars, and school experience events.
- Represent the school at community events, exhibitions, corporate engagements, and networking forums.
- Develop initiatives that enhance parent satisfaction, trust, and long-term engagement with the school.
- Address parent queries and concerns professionally, ensuring timely resolution.
Marketing & Brand Promotion
- Collaborate with the marketing team to develop campaigns that strengthen the school's visibility and positioning.
- Identify opportunities for strategic partnerships with corporates, residential communities, educational consultants, and community organisations.
- Monitor campaign effectiveness and admissions conversion metrics.
Stakeholder Collaboration
- Work closely with the Head of School, academic leaders, and curriculum coordinators to communicate programme offerings effectively.
- Coordinate with finance, administration, transport, and academic teams to ensure smooth onboarding of new families.
- Support school leadership in strategic planning and enrolment management initiatives.
Reporting & Analytics
- Analyse admissions data, enquiry sources, conversion ratios, and market trends.
- Prepare periodic MIS reports and dashboards for senior leadership.
- Recommend data-driven strategies to improve admissions performance and parent engagement.
Qualifications
- Master's degree in Business Administration, Marketing, Education, Communications, or a related field.
- Additional qualifications in Sales, Marketing, Customer Relationship Management, or Educational Leadership will be an advantage.
- Minimum 7–8 years of experience in admissions, business development, marketing, or parent relationship management within the education sector.
- At least 2–3 years in a leadership role managing admissions or enrolment teams.
- Experience working with CBSE, Cambridge, and/or IB schools is highly preferred.
- Proven track record of achieving enrolment targets and leading high-performing teams.
- Strong leadership and people management skills.
- Excellent communication, presentation, and interpersonal abilities.
- Proficiency in CRM systems, Microsoft Office, Google Workspace, and admissions management software.
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