Website:
gcamobility.com
Job details:
Company Description: Global Campus Alliance (GCA) is a global mobility company that connects individuals, institutions, and businesses with cross-border opportunities in education, travel, and international collaboration. The organization offers integrated services in international education, travel planning, global partnerships, career guidance, visa support, and business consulting. GCA focuses on making global opportunities accessible, transparent, and transformative through trusted partnerships and personalized, customer-centric guidance. Its mission is to simplify global mobility while building lasting relationships that foster meaningful educational, professional, and cultural experiences. From higher education abroad to institutional collaborations and global business exploration, GCA serves as a trusted partner throughout each international journey.
Role Description: The Manager – Travel Products, Sales & Operations is a full-time, on-site role based in Thiruvananthapuram. This role is responsible for developing, managing, and optimizing travel products and packages that support the global mobility needs of students, professionals, and institutional partners. The manager oversees end-to-end travel operations, including itinerary planning, vendor coordination, and quality assurance, to ensure seamless travel experiences. Day-to-day tasks include leading sales initiatives, managing customer inquiries, providing consultative travel guidance, and ensuring high standards of customer service across all touchpoints. The role also involves monitoring market trends, collaborating with internal teams, and implementing process improvements to drive revenue growth and operational efficiency.
Qualifications:
- Candidates should possess strong Communication skills, including clear spoken and written communication (ENGLISH) and the ability to present travel solutions to diverse stakeholders.
- Candidates should possess expertise in Tour Management and Travel Arrangements, including itinerary planning, vendor coordination, and managing complex international travel requirements.
- Candidates should possess proven Customer Service skills, with a focus on responsiveness, problem-solving, and maintaining a customer-centric approach.
- Candidates should possess solid Sales skills, including lead generation, consultative selling, negotiation, and closing travel-related services and packages.
- Relevant experience in travel, tourism, international education, or global mobility operations is highly beneficial.
- Strong organizational and time-management abilities, with experience handling multiple projects and deadlines.
- Proficiency with travel booking systems, CRM tools, and standard office software is an advantage.
- Bachelor’s degree in Business, Travel & Tourism, Hospitality Management, or a related field is preferred.
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