Website:
venturawfs.com
Job details:
About the Role:
We are looking for an experienced HR Operations Manager to own end-to-end HR operations for our Employer of Record (EOR) business — full employee lifecycle across multiple client companies. Statutory compliance execution sits with an external compliance partner; the candidate needs strong working knowledge of the process to manage that relationship and hold the partner accountable, not to file directly. Leads a small HR ops team (maker/checker model) and is the primary point of contact for client-side HR and compliance matters.
Key Responsibilities:
-HR Operations
- Own the employee lifecycle for EOR employees across clients — onboarding, documentation, HRMS data, attendance/leave, nominee & insurance records, offboarding.
- Manage HRMS (greytHR or equivalent): employee master data, attendance automation, insurance integration.
- Run a maker/checker structure across onboarding, payroll, compliance, and offboarding.
- Track core ops metrics (FAT, onboarding/offboarding TAT) and report to leadership.
- Manage and mentor the HR ops team; own their KRAs/KPIs.
- Issue board/employer authorisation letters, offer letters, and related employment documentation for client companies.
-Statutory Compliance ( via Compliance Partner)
- Working knowledge of PF, ESI, PT, LWF, Gratuity, Bonus, and other labour law compliance — enough to review and question the partner's work.
- Own the relationship with the external compliance partner: inputs, deliverables, and follow-up on filings, registrations, renewals, closures.
- Maintain compliance calendars and hold the partner to statutory deadlines across clients/locations.
- Coordinate between the partner and government departments, labour authorities, and auditors as needed.
- Review the partner's records, registers, and statutory reports for accuracy.
- Coordinate documentation for internal/external/statutory audits.
- Track compliance status via the partner's MIS/dashboards and flag risks to management.
- Sanity-check the partner's coverage of Central and State-specific labour legislation across client locations.
- Stay current enough on labour law changes to hold the partner accountable for implementation.
- Join periodic compliance reviews and risk assessments; drive corrective action internally.
-Client & Stakeholder Management
- Single point of contact for client companies on HR ops and compliance under the EOR arrangement.
- Coordinate with payroll, HR, and client ops teams for accurate processing and reporting.
- Handle client queries on labour law and compliance matters.
Required Skills & Qualifications:
- Bachelor's degree in Commerce, Law, HR, Business Administration, or related field (Master's/MBA in HR a plus).
- 7–10 years in HR operations and statutory compliance, incl. 2–3 years managing a team.
- Prior experience in an EOR, staffing, payroll outsourcing, or HR/compliance consulting firm strongly preferred.
- Good working knowledge of PF, ESI, PT, LWF, Shops & Establishment Act, CLRA, Factories Act, Minimum Wages Act, Bonus Act — enough to manage and audit a compliance partner, not necessarily to file directly.
- Experience working with third-party compliance vendors.
- Hands-on with HRMS platforms (greytHR or equivalent).
- Experience managing multi-client, multi-state operations simultaneously.
- Demonstrated team management, including maker/checker or QC workflows.
- Proficient in MS Excel and dashboarding/KPI tracking.
- Strong stakeholder communication — comfortable representing the business with client HR/compliance counterparts.
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