Navis
Website:
kaleris.com
Job details:
Job Description
As a
Managed Services Intern, you will gain hands-on experience supporting mission-critical systems used by container terminals around the world.
You will rotate across areas including
Application Support, EDI, BI, Infrastructure, Monitoring & Diagnostics, while also actively developing
AI and Automation solutions that improve how Managed Services operates.
This is not a shadowing-only internship. You will be expected to
learn, contribute and build solutions that deliver measurable value during the six-month program.
What You’ll Do
- Learn to monitor, troubleshoot and support the N4 Terminal Operating System and supporting technologies.
- Assist with incidents, system alerts, EDI, infrastructure, BI and operational troubleshooting.
- Work with monitoring and diagnostic tools to identify problems and trends.
- Support documentation, runbooks and knowledge management.
- Participate in testing and deployment of technical changes.
- Work alongside experienced engineers while gradually taking ownership of operational tasks.
AI & Automation Development
A key part of the internship will be identifying and delivering
AI and automation improvements for Managed Services.
You Will Be Expected To
- Develop practical AI, automation or scripting solutions using tools such as Python, APIs, AI copilots and workflow automation.
- Automate repetitive operational and support activities.
- Apply AI to areas such as log analysis, incident investigation, health checks, documentation, alert analysis and root-cause identification.
- Prototype and test new ideas with the Managed Services team.
- Deliver at least one practical AI or automation solution/use case that creates measurable operational value during the internship.
- Follow security, data privacy and responsible AI standards.
Who You Are
- Recent graduate in Computer Science, IT, Software Engineering, Data Science, Engineering or a related field.
- Curious, technically minded and comfortable solving problems.
- Interested in AI, automation and enterprise technology.
- Willing to learn quickly and take ownership.
- Good written and verbal English communication skills.
- Comfortable working independently and as part of a global team.
Experience with
Python, SQL, Linux, APIs, Power BI, Git/GitHub, cloud technologies, AI tools or automation is advantageous but not required.
What Success Looks Like
By the end of the six-month internship, you should have:
- Built a solid foundation in enterprise Managed Services.
- Gained practical experience supporting real customer environments.
- Developed skills across operations, troubleshooting and customer support.
- Designed, developed and demonstrated AI/automation solutions that improve efficiency, quality or customer outcomes.
- Identified an area for continued development into a future Managed Services role.
Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Click on Apply to know more.
