Holiday Expert

Responsible for assisting customers with flight bookings and providing comprehensive information to the customers Handling customer queries, resolving issues and ensuring customer satisfaction Achieving monthly goals Seamless interface for cross functional follow-ups Ensure complaint resolution with specified time frame Relationship management with customers and key accounts Adherence to operational guidelines as trained.

MakeMyTrip is India's leading online travel company that offers a wide range of travel services to its customers including flight tickets, hotel bookings, holiday packages, bus tickets and more. The company was founded in 2000 and is headquartered in Gurugram, India.