Website:
frenzoft.com
Job details:
We are hiring NOC Leads with strong hands‑on experience in Major Incident Management, monitoring tools, escalation handling, reporting, and shift leadership. The role involves owning P1/P2 incidents, managing NOC operations during shifts, and ensuring SLA‑driven service delivery in a banking/financial services environment.
🔴 Mandatory Skills
— Excellent communication & stakeholder management
— Major Incident Management (P1/P2)
— Team handling & shift leadership
— Monitoring tools (SolarWinds, Dynatrace, AppDynamics)
— Escalation handling & reporting
— ITSM tools (ServiceNow preferred)
Click on Apply to know more.