Assistant Restaurant Manager

Main Street Hospitality

Salary: $56k - $58k
Experience: 2+ yrs
Location: Stockbridge, Massachusetts, United States
Job type: Full-time

Required skills

POS system
Scheduling tools

About the role

Description

Job Purpose:

The Assistant Restaurant Manager is a key member of the leadership team who supports daily restaurant operations and team supervision. This role partners closely with the Restaurant Manager to deliver memorable guest experiences, train and mentor staff, and uphold brand and service standards. Acting as a bridge between leadership and the front-line team, the Assistant Restaurant Manager is a true culture-carrier who leads with integrity and hospitality.

Grounded in the Main Street Hospitality ethos, this individual embraces change, elevates service, and builds trust through action.

Essential Duties and Responsibilities:

Operational Support:

Assist in overseeing daily service, including setup, flow, and closing procedures.

Lead front-of-house shifts with confidence and clarity, stepping in as Manager on Duty when needed.

Ensure all dining spaces are guest-ready, clean, and beautifully presented.

Monitor team performance and provide on-the-spot coaching and support.

Guest Engagement:

Actively interact with guests to ensure satisfaction and resolve any concerns with professionalism.

Support guest communication regarding reservations, special requests, and events.

Maintain a warm, visible presence during all service periods.

Team Development:

Train new team members and support ongoing learning for existing staff.

Reinforce standards of service, product knowledge, and hospitality etiquette.

Celebrate successes and contribute to a supportive, team-first environment.

Administrative Tasks:

Support scheduling, payroll inputs, and shift planning.

Assist with inventory tracking and ordering supplies.

Complete daily shift reports and handoffs.

Special Events & Promotions:

Help plan and execute special events, seasonal promotions, and private dining experiences.

Collaborate with the kitchen and bar to ensure coordinated execution of special menus or activations.

Perform any relevant tasks or projects requested by your supervisor.

Education & Experience:

Preferred 1–2 years of experience in a supervisory or lead role within a restaurant or hospitality environment or several years of experience in Food and Beverage, looking to step into management.

Familiarity with POS systems, basic financial reporting, and scheduling tools.

Strong interest in food, beverage, and hospitality.

Degree or certification in hospitality or restaurant management a plus.

Requirements

Professional Characteristics:

Enthusiastic and guest-focused with a passion for team collaboration.

Confident, calm, and solution-oriented under pressure.

Detail-oriented with a high standard for presentation and service.

Strong interpersonal skills and a positive leadership presence.

Curious and eager to grow within the hospitality field.

Physical Requirements:

Must be able to stand and walk for extended periods of time (up to 10 hours per shift).

Ability to lift, carry, and move items weighing up to 30 lbs.

Comfortable working in both indoor and outdoor environments, including dining rooms, patios, and event spaces.

Must be able to bend, reach, stoop, and perform repetitive tasks as required by daily operations.

Ability to maintain composure and energy during long shifts, including nights, weekends, and holidays as business levels demand.

Capable of using and operating standard food and beverage equipment and point-of-sale systems.

Scheduling & Travel:

This is a full-time, on-site leadership role that requires schedule flexibility, including availability to work evenings, weekends, holidays, and special events as needed. Occasional travel to attend company meetings, training, or off-site events may be required.

Work Authorization: Must be eligible to work in the United States.

EEO Statement: Main Street Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.

About Main Street Hospitality

Owner and operator of unique, independent hotels and resorts.

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