We’re seeking a detail-oriented Radiology Receptionist/Secretary to support our Imaging Department through exceptional clerical, reception, and patient-service functions. In this role, you’ll help ensure smooth patient flow, accurate documentation, and timely communication across the department. Your work directly supports high-quality imaging services and a positive patient experience.
What You’ll Do
Patient Reception & Scheduling Support
• Check in scheduled, unscheduled, and pre-surgery patients to support efficient workflow • Provide patients with exam preparation instructions to ensure readiness • Notify physician offices of cancellations or no-shows to maintain scheduling accuracy • Verify and match physician/practitioner orders for accuracy and compliance
Patient Experience & Communication
• Keep patients and families informed of wait times and exam status • Evaluate waiting areas and offer assistance to those who need help • Direct, screen, and manage incoming phone calls and messages • Notify imaging staff when patients are checked in or ready
Department Operations & Coordination
• Print exam orders and labels to support daily operations • Ensure proper distribution of exam results to physicians and practitioners • Prepare demographic corrections and related documentation • Coordinate outgoing mail, packages, and departmental errands
Systems & Administrative Support
• Accurately complete information in the Electronic Medical Record (EMR) and Radiology Information System (RIS) • Scan documents into the correct EMR or RIS locations • Operate office equipment and report service needs • Monitor and order office supply inventory
Imaging Records & Compliance
• Prepare image release forms and burn CDs or print films per policy • Provide accurate information to internal and external offices • Follow HIPAA guidelines and corporate compliance standards
Our Culture & Values
We are guided by Integrity, Ownership, Compassion, and Respect, creating an environment where patients and team members feel supported and valued.
Work Environment
This is a 100% onsite position at Magruder Hospital in Port Clinton, OH.
Apply Today!