Seasonal Guest Experience Host- Admissions and Operations

What you'll bring to the team:

🎭 Admissions & Operations Host – Madame Tussauds New York

Ready to join the stars? 🌟

Step into the spotlight at Madame Tussauds New York, where the red carpet is always rolled out and the fun never stops! If you’re outgoing, energetic, and love being part of the action, this is your chance to shine.

 

We’re looking for enthusiastic, people-loving, and fun-driven individuals to join our Admissions & Operations Team! You’ll welcome guests from around the world, help them meet their favorite celebrities (in wax form, of course 😎), and keep the magic alive from the moment they step through the door to their grand finale selfie.

 

🎬 What You’ll Do:

• Be the ultimate star greeter — welcome every guest with energy, excitement, and a big New York smile!

• Assist with tickets, admissions, and guest questions so everyone’s red-carpet moment starts off perfectly.

• Keep the attraction running smoothly — manage lines, monitor exhibits, and ensure guests are having an amazing, safe time.

• Snap a few laughs, share fun facts, and bring the “wow” to every interaction.

• Keep your area clean, organized, and ready for its next close-up.

• Rock your sales skills — help guests discover must-have souvenirs and upgrades.

• Follow health, safety, and security guidelines to keep the experience safe for all.

Qualifications & Experience:

About You

• 6 months – 1 year experience working in ticketing/admissions, attractions, entertainment, or customer service-based positions preferred. 
• Fun, dynamic, and friendly personality. 
• Excellent communication and listening skills with both team members and guests. 
• Able to work in areas with loud noises and confined spaces. 
• Self-motivated, able to work independently or as part of a team, with strong problem-solving skills to remedy guest questions or concerns. 
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events. 

Benefits:

About The Benefits

Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization. 

• Flexible hours.
• 30% discount in the retail store.
• Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
• Competitive 401K.
• Discounts through the Merlin Marketplace Website – on almost anything you buy online.
• FUN working environment and much more!

About Us

Merlin Entertainments is a global leader in location-based, family entertainment.  As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

Everyone Matters at Merlin.

We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion. 

 

Join a team that brings fun, fame, and unforgettable moments to life every single day!
✨ Be part of the magic at Madame Tussauds New York — where you can be the next big star of the show!

Pay Range: USD $17.50/Hr.

Welcoming a fabulous 10 million guests though our world-famous doors every year, Madame Tussauds gives you the chance to experience the ULTIMATE fame experience. We have over 23 unique locations around the globe, from New York to Shanghai, Amsterdam to Sydney - and of course London, where the story began. Throughout our 250+ year history, Madame Tussauds has brought to life thousands of celebs, stars and heroes - in mind-blowingly accurate detail - giving visitors the opportunity to brush shoulders with their idols and LITERALLY reach for the stars! Truly immerse yourself in our famous worlds and get a taste of life of the rich and famous, as in 2018, the opportunity to become the star continues! Through a combination of our historic artistic methods (that date back centuries, by the way!), immersive sets and pioneering modern tech - guests can experience fame and get closer to the action like never before... Welcome to the Stage. Welcome to the Spotlight. Welcome to Madame Tussauds - it's where stars are made!