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IT/ICT Lead

Min Experience

0 years

Location

Ahmedabad, India

JobType

full-time

About the job

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About the role

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about or purpose, culture, and priorities, visit our strategy site. Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. The project: Aviation project with focus on airport structures such as terminal buildings, ATC towers, cargo terminal, hangars, metro stations, ancillary buildings, non-aeronautical buildings etc. in Ahmedabad. Our values shape the way we consult, and define the people we want to join us on our journey, they are: Safety first - Going home safe and well Client focus - Deliver on our promise Integrity - Always do the right thing Create opportunity - for our people to excel. You'll be responsible for: Providing technical support for IT systems and infrastructure within airport facilities, ensuring smooth and uninterrupted operations. Troubleshooting hardware and software issues, diagnosing problems, and implementing effective solutions promptly. Installing, configuring, and maintaining computer systems, networks, and related IT equipment to meet project requirements. Assisting in the deployment and maintenance of airport management software and other specialized IT applications. Conducting regular system maintenance and updates to ensure optimal performance and security of IT systems. Collaborating with IT engineers and project managers to implement new technologies and upgrades in line with project goals. Managing user accounts, permissions, and access controls to ensure data security and compliance with regulations. Documenting IT procedures, creating user manuals, and maintaining accurate records of technical support activities. Training airport staff on the use of IT systems and providing ongoing support to enhance their technical proficiency. Staying updated on the latest IT trends, technologies, and best practices to continuously improve support services.

About the company

Since day one, we have relentlessly pursued a better way. Our purpose – to redefine the boundaries of ambition – is the reason we do it. We are global experts in shaping and making the built environment. We support clients at every stage of the property lifecycle, from development and consultancy to construction and operations. You can see our impact everywhere: from skylines that form cities around the world to the infrastructure that communities depend on to live, work and play. Together, it all works towards our vision: leading the way to a more connected, resilient and sustainable world. Today, we remain a privately owned business that has grown organically across five global hubs in Europe, Middle East and North Africa, the Americas, Sub Saharan Africa and Asia Pacific. The driving force behind our success is our people who, with their collective expertise, push us to think differently and bravely lead the way. Our culture respects equality, values diversity and encourages individuality – accepting and appreciating all views and beliefs and providing an environment for ideas to come alive. We welcome everyone who shares the Mace values, regardless of background, culture, disability, ethnicity, gender identity or sexual orientation. Drawing on a broad range of backgrounds, perspectives, experience and expertise to challenge convention is our strength. It's the reason why we continue to grow and it's the secret to how we've built some of the world's most renowned buildings.

Skills

IT support
network configuration
security protocols
IT infrastructure management
troubleshooting
problem-solving