Groups Reservations Management Trainee (per February)

At a unique location in one of Amsterdam's major hotel and event venues, you, together with your team, are faced with a new challenge. As a Groups Reservations Trainee, you are the first contact for group bookings and play a key role in creating unforgettable experiences for our guests for all our Revo Hospitality Group hotels. From handling and selling various requests to discussing the specific wishes and requirements of our clients in detail, you know exactly how to exceed expectations. At Mövenpick we make moments, do you? Be limitless From approaching potential customers to maintaining existing relationships. That is what you take care of together with your team. Selling group reservations energizes you. You handle the request from A to Z. You create a plan, arrange the contract, and ensure that all other related matters run smoothly. Successful group reservations are your goal, and you keep this in mind. This also means that, under the guidance of a colleague, if necessary, you sometimes give tours in the hotel and work closely with the organization, ensuring that reception and housekeeping staff receive the correct instructions. If you do your job well, along with your colleagues, the booking becomes an experience for the customers and, therefore, a great success. There are no limits to your abilities. In addition, you will be: Available MBO or HBO student for a minimum of 20 weeks, 5 days a week. Responsible for group bookings from A to Z, including. Handling incoming requests; Discussing wishes and requirements with the client, preparing competitive cost estimates and group offers, finalizing contracts, and making definitive arrangements. Processing the rooming lists from the Conference & Events department in the reservation system. Being responsible for welcoming accounts and arranging/conducting site inspections together with the group coordinators. Acting as the link between the organization and its clients. Managing administrative tasks, such as processing agreements and communicating them to colleagues in the hotel's operational departments. Applying hotel policies regarding cancellations, no-shows, etc. Being responsible for after-sales follow-up. In this position, you will work Monday to Friday from 09:00 to 17:00. You will learn to work for all the six Revo Hospitality Group hotels and based in Mövenpick Amsterdam. Proud to present Mövenpick: the place to enjoy life. Inside, we create a space for our guests to enjoy by relaxing at the bar with a delicious cocktail or a creamy cappuccino. In our restaurants, you can discover the most delicious special dishes. We are originally from Switzerland, and we carry this luxurious gastronomic hospitality with us. 'Enjoying life to the fullest.' That is our mantra for our guests, but also for you as an employee. And you provide that experience with a team of six to ten colleagues in our beautiful 4-star hotel located in Amsterdam overlooking the river IJ. With a beautiful atmosphere in our team, we help each other during busy moments so everything runs smoothly. You will work in a hotel that works together with the Passenger Terminal Amsterdam, a total combined conference space of over 1900 m2, including 11 modern and spacious conference and directors' rooms. Through the emergence of ijVENUES, Amsterdam's new exhibition centre, everything only becomes bigger and better. On a lovely, sunny day, you can choose between a 10-minute walk or a 5-minute cycle ride from the central station. Or you can hop on the tram from the other side of our hotel. In short: we have it all. "At Mövenpick, we take good care of our people and ensure that we can deliver successful events and conferences for our customers, where they can enjoy a great atmosphere that also prevails in our team." - Director of Sales & Marketing, Mövenpick.

Mövenpick Hotels & Resorts, an international upscale hotel management company with over 16.000 staff members, is represented in 24 countries with 72 hotels and resorts currently in operation. Focusing on expansion in its core markets of Europe, Africa, the Middle East and Asia, Mövenpick Hotels & Resorts specializes in business and conference hotels, as well as holiday resorts, all reflecting a sense of place and respect for their local communities. Of Swiss heritage and headquartered in Zurich, Mövenpick Hotels & Resorts is passionate about delivering premium service, culinary enjoyment and sustainable environments – all with a personal touch. Mövenpick Hotel Amsterdam City Centre opened her doors in September 2006. The hotel is situated on the 'IJ' and in the newest hot spot of Amsterdam between the Passengers Terminal and the Muziekgebouw. Mövenpick Hotel Amsterdam is a modern 4 star hotel and offers 408 luxury guest rooms and 2500m2 Conference space devided over 11 banquet rooms in the hotel. Our guests also have access to the Fitness & Wellness. Other facilities in the hotel are the restaurant that can seat up to 250 persons. bar and 24 hour Room service. Mövenpick Hotel Amsterdam is a partner of IJvenues, together with the Music building, Bimhuis and the Passengers Terminal. For more information go to www.ijvenues.com.