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New Home Consultant

Min Experience

2 years

Location

Lakeland, Florida, United States

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

M/I Homes, a renowned homebuilder with 50 years of experience in crafting quality homes, is seeking a dedicated individual to join our team as a New Home Consultant. Founded on the principles of exceptional customer service, M/I Homes has helped over 170,000 homeowners realize their dreams across 17 markets nationwide.

As a New Home Consultant, you will play a key role in guiding our customers through the homebuying journey. Your responsibilities will include showcasing our product features, floorplans, and designs to match the specific needs of each customer. You will serve as a trusted advisor, collaborating with internal teams to ensure a seamless homebuilding process and customer satisfaction at every step.

Key Responsibilities:

  • Convert visiting customers to new home communities into future homeowners
  • Utilize various resources to generate sales, including marketing materials, model homes, and realtor relationships
  • Ability to achieve monthly, quarterly and annual sales and customer service goals with minimal supervision
  • Stay informed about market trends and competitors to maintain M/I Homes' industry-leading position
  • Educate potential buyers on M/I Homes' offerings, community advantages, financing programs, and more
  • Act as the primary point of contact for homebuyers, providing support from initial meeting to home closing
  • Collaborate with internal teams and attend division meetings to ensure effective communication and a seamless homebuilding process
  • Maintain M/I Homes' brand image by monitoring community appearance and home maintenance

About the company

Constructs residential homes and provides mortgage and title services.

Skills

customer service
product features