Machine Learning Engineer, Customer Care Tech

At Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization. Machine Learning is at the heart of our products and decision-making. We're looking for passionate, driven, engineers to build systems that empower ML models to make our products more predictive, personalized, and adaptive. We're looking for someone who is passionate about solving problems with data, building reliable ML systems, and is excited about working in a fast-paced, innovative, and collegial environment. As a machine learning software engineer, you will be developing production machine learning models that provide high quality support experiences for both riders and drivers. You will be working on a wide array of challenges ranging from large scale distributed model training, large language model development, automating machine learning model lifecycle, implementing model monitoring, enabling reinforcement learning and much more. You will work with modelers across the company and build infrastructure to incorporate the rapid developing needs in various domains.

Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization.