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Senior Engineer, Field Applications Engineering

Salary

0.9 - 1.05 CAD

Min Experience

3 years

Location

Burnaby, British Columbia, Canada

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Lumotive’s award-winning optical semiconductor solutions enable advanced sensing and perception capabilities in next-generation consumer, mobility, and industrial automation products such as mobile devices, autonomous vehicles, and robots. The company’s patented Light Control Metasurface (LCM™) beam steering chips deliver an unparalleled combination of high performance, exceptional reliability, and low cost — all in a tiny, easily integrated solution. Lumotive has received measurable industry acclaim including Laser Focus World's 2024 Innovators Award; CES Innovation Awards in 2022, 2024, and 2025; Fast Company’s Next Big Thing in Tech 2023; a 2022 SPIE PRISM Award; and a prestigious Edison Award. Investors include Gates Frontier, MetaVC Partners, Quan Funds, Samsung Ventures, and Uniquest.

Job Description:

We are seeking a versatile and highly motivated Software Field Applications Engineer (FAE) to provide first-level support for our customers across the full software stack, from the applications layer down to embedded firmware. This individual will be passionate about learning and becoming an expert on our existing products, while also contributing to sustaining them. The ideal candidate will possess excellent communication and technical writing skills, and be eager to create application-specific demonstrations to showcase the uniqueness of our solutions.

Responsibilities:

  • Serve as the first point of contact for customer inquiries and technical support related to our software stack
  • Provide hands-on assistance to customers, troubleshooting issues, and guiding them through problem resolution
  • Collaborate with internal engineering teams to escalate and resolve more complex issues
  • Continuously learn and stay updated on our lidar technology, software stack, and product features
  • Develop deep expertise in existing products to provide effective support and sustainment
  • Create and update technical documentation, including user guides, FAQs, and troubleshooting articles
  • Contribute to the development and maintenance of the company's knowledge base
  • Work hands-on with lidar sensors to create application-specific demonstrations
  • Develop demos and prototypes to highlight the unique features and advantages of our solutions
  • Present technical demonstrations to customers, showcasing product capabilities and use cases
  • Communicate effectively with customers, understanding their needs and providing clear, concise support


Qualifications:

  • Bachelor’s degree in computer science, Electrical Engineering, or a related field
  • 3+ years of experience in a technical support or field applications engineering role
  • Strong technical background with experience in software development, embedded systems, and firmware
  • Proficiency with programming languages (e.g., C, C++, Python) and software tools
  • Excellent problem-solving skills and a passion for continuous learning
  • Exceptional communication and technical writing skills
  • Hands-on experience with lidar technology or sensors is highly desirable
  • Ability to create and present technical demonstrations and prototypes
  • Willingness to travel up to 25% to customer sites and or industry events


Benefits include but not limited to:

Canada Life

Vacation / PTO plus 14 paid company holidays

Stock Options

Daily lunch and snacks

Base pay is scaled depending on experience + Performance based Quarterly Bonus + Equity.

About the company

Lumotive's award-winning optical semiconductor solutions enable advanced sensing and perception capabilities in next-generation consumer, mobility, and industrial automation products such as mobile devices, autonomous vehicles, and robots. The company's patented Light Control Metasurface (LCM™) beam steering chips deliver an unparalleled combination of high performance, exceptional reliability, and low cost — all in a tiny, easily integrated solution. Lumotive has received measurable industry acclaim including Laser Focus World's 2024 Innovators Award; CES Innovation Awards in 2022, 2024, and 2025; Fast Company's Next Big Thing in Tech 2023; a 2022 SPIE PRISM Award; and a prestigious Edison Award. Investors include Gates Frontier, MetaVC Partners, Quan Funds, Samsung Ventures, and Uniquest.

Skills

c
c++
python
software development
embedded systems
firmware