About the role
Develop applications within CI/CD pipelines to automate the building and deployment of complex software solutions. Develop complex, mission-critical automated solutions to support the Managed Hosting and Managed Networks Services.
Perform event resolution automation, including correlating and categorizing alarms, running remediation or information gathering scripts, creating tickets, and capturing various metrics for reporting.
Writing reusable, testable, and efficient code, designing and implementing low-latency, high-availability, and performant applications, and integrating user-facing elements developed by light front-end developers with a heavy focus on backend logic.
Implement security and data protection across all code bases while integrating with appropriate/performant data storage solutions.
Work with IT and operations staff to determine automation opportunities and integration points within IT systems, including ticketing, billing, event management, change management, and orchestration. Analyze and negotiate with engineers and management to implement new application features for our products and translate requirements into actionable requirements.
Update wikis, spreadsheets, tickets, user-focused documentation, code documentation, etc. Perform peer review of code and update and maintain application platforms.
Participate in all aspects of sprint planning to determine and execute development activities. This includes sprint planning, story pointing, sprint story assignments, story refinement, daily scrums, and sprint retrospectives.
Participate in emergency calls, reacting to and resolving outages affecting production automation activities where required.
About the company
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
