Data Content Analyst

Responsibilities of the Candidate: Producing and editing transcripts in accordance with the transcription style manual Auditing transcripts for quality assurance Testing and evaluating new production methods Performing additional quality assurance work for transcripts and transcript-related features Maintaining research databases Assisting with operations and redline processes Requirements: Very strong understanding of the English language (grammar, sentence structure, etc.) Ability to pass an editing test Strong grasp of the relation between written and spoken speech High attention to detail Ability to make independent, quick judgment calls Bachelor's degree strongly preferred (related work experience accepted in place) Flexible to work USA shifts and rotational shifts Strong computer skills Customer service skills Experience working with style guides (a plus) Good typing speed (~60 WPM) Proficient in MS Office, especially Word and Outlook Ability to quickly learn new software (Service Cloud experience is a plus) Background in finance and knowledge of financial terminology (a plus) Ability to work independently and make fast decisions.