Business Analyst

If you are entrepreneurial, ambitious, and passionate about bridging technology and business, LJI has an exciting opportunity for Business Analysts to lead and implement unique Loyalty Management solutions to challenging business problems.

Loyalty Juggernaut Inc. (LJI) is a Silicon Valley-based Product Company founded by seasoned professionals with decades of experience in CRM, Loyalty, and Mobile AdTech with a presence across the USA, India, UAE, Europe, and LATAM. We are a next-generation loyalty and customer engagement solutions enterprise, helping brands re-imagine their loyalty initiatives in #theageofdigitalconsumer. GRAVTY®, our Revolutionary Digital Transformation Product, offers cutting edge Loyalty solutions to Multinational Global Enterprises across diverse industries, reaching over 250 million members and 100+ global brands.

Visit www.lji.io to learn more about us.

The OPPORTUNITY

If you are an enterprising individual with a genuine passion for customer engagement and are excited about a career opportunity to offer unique Loyalty solutions to business' challenging problems, this role could be an excellent fit for you. As a Business Analyst, you will partner with renowned and diverse multinational companies/brands to help them succeed in providing unique and innovative Loyalty Management solutions to their customers. This role will provide leadership for the smooth implementation of GRAVTY®.

What will you DO:

The job will involve intense Business Consulting and Product Implementation

• Conduct structured discovery with clients, analyze requirements, key pain points and opportunities, target business and IT outcomes.
• Conduct cost-benefit and market feasibility/relevance analysis.
• Study competitive landscape, market trends impacting their business, etc.
• Advise customers on customer loyalty strategies, define measures (KPIs) for success.
• Deliver program definition, provide ongoing oversight, track program performance and optimization strategies.
• Design, implement, and test the solution.
• Plan and deliver training for client users.
• Develop project collaterals.
• Deliver world-class post-implementation support as per the SLAs support and exceed client expectations.
• Manage and grow LJI business in client accounts (customer value).

You will be a GREAT FIT if you have:

• B.Tech 2024 from all streams except Information Technology / Computer Science.
• 0-1 years of Business Analysis/Product implementation experience.
• Excellent spoken and written communication skills and enjoy making high-impact, persuasive business presentations.
• Are a natural problem-solver and amazing interpersonal skills.
• Ability to excel and lead in a fast-paced, start-up environment while taking on diverse responsibilities.
• Ability to understand, document, and effectively communicate up and downstream systems and process impacts.
• Strong experience with Microsoft PowerPoint, Excel /and other IT Tools.

A Big +

• If Paranoid for Perfection is how you describe yourself.
• Certification in Business Analysis

Why should you consider us?

At LJI, you'll experience:

• A collaborative and empowering work culture that fosters continuous learning and growth.
• Opportunities to make a tangible impact on our clients' businesses.
• A chance to collaborate with a talented team of passionate individuals.
• The satisfaction of contributing to a rapidly growing company with a global presence and industry recognition.