Lowell Community Health Center (Lowell CHC) is a diverse, community-based health care organization. Our programs have been recognized as national models and Lowell CHC was named one of the top five health centers in the nation for excellence in cultural competency. With a career at Lowell Community Health Center, you will be joining a dynamic team of passionate and talented people.
At Lowell Community Health Center (Lowell CHC), a career is more than just a job—it’s an opportunity to grow, learn, and make a meaningful difference in the community. When you join our team, you become part of a supportive group of dedicated professionals committed to improving the health and well-being of the patients we serve.
We are seeking a motivated Ophthalmic Assistant to join our state-of-the-art Eye Care Center. In this role, you will support providers and help deliver high-quality eye care in a busy multicultural setting through patient care, prevention, treatment, and education.
No prior ophthalmic experience is required—we are willing to train the right candidate. This is a great opportunity for someone interested in starting or developing a career in healthcare. We value individuals who are curious, dependable, and eager to learn.
At Lowell CHC, we offer a positive and collaborative work environment with opportunities for professional development and career growth. If you’re looking for a rewarding role where you can learn new skills and make an impact, we encourage you to apply.
Responsibilities:
- Assist optometrist in the comprehensive eye care services (primary eye care, binocular vision, ocular disease, contact lens, etc.) that meets the standard of care set forth by the American Optometric Association
- Take comprehensive patient history including medical, social and family using language line or interpreters as needed
- Document medications, allergies and history in electronic health record (EHR)
- Perform preliminary tests prior to patient seeing the optometrist (i.e. visual acuity, blood pressure, eye pressures, utilize diagnostic and testing equipment, etc.).
- Oversee and monitor ophthalmic equipment and supplies, requesting repairs when required
- Order and stock medical supplies
- Order contact lenses for patients and contact lens trials as needed
- Instruct patients in proper use of contact lenses, solutions and care of contact lenses
- Monitor and prioritize duties and patient flow to keep optometrists on schedule
- Provide excellent customer service to all patients and staff in multi-cultural and fast-paced environment
- Utilize language lines when needed to communicate with patients
- Adhere to privacy and confidential and proprietary company policies and procedures (LCHC guidelines)
- Maintain open lines of communication with staff, peers and supervisors in Eye Care Clinic and other LCHC departments
- Participate in educational meetings and training activities as outlined by departmental guidelines and goals
- Flexible and adaptable based on health center requirements
- Assure readiness prior to clinical operations and perform all actions needed for exceptional patient care
- Demonstrate effective prioritization of day-to-day operations to keep optometrists on schedule
- Maintain the cleanliness and sanitation of all equipment, areas and workstations
Qualifications:
- High school diploma or general education degree (GED)
- Some experience in the medical field or with medical terminology, specifically optometry/ophthalmology, is desired
- Experience with computers is required
- Excellent customer service and maintain a positive team-oriented attitude
- Experience working in diverse community and understanding of multi-cultural beliefs and practices is a plus
Physical Requirements:
- Frequent standing and walking for up to 80% of the work day or shift
- Some lifting, pushing or pulling required up to 30 pounds
- Ability to see and distinguish color
Work Environment:
Frequent contact with patients, families, visitors, nurses and other department staff. Occasional requests to change work areas to cover another priority area to meet patient needs. Occasional stress and pressure caused by multiple simultaneous demands. May be exposed to various body fluids and/or infectious diseases. Universal precautions and techniques are included in orientation and the availability of protective wear is supported and encouraged when the employee is at risk for exposure.