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Software Developer BMC Remedy

Min Experience

2 years

Location

Bangalore, Karnataka

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

We are looking for a talented BMC Remedy Developer to join our team. The ideal candidate will have expertise in the BMC Helix ITSM Suite and a focus on enhancing IT Service Management (ITSM) processes. This role demands excellent problem-solving abilities, hands-on experience in implementation, configuration, and ongoing support, as well as the capacity to work collaboratively with cross-functional teams to deliver impactful solutions. Core Responsibilities: Configure, deploy, and maintain the BMC ITSM Suite, including modules like Incident, Problem, Change, Service Request, and Knowledge Management. Customize and integrate workflows, forms, and applications within BMC Helix to align with business requirements. Enable seamless integration of BMC Helix with internal systems and third-party applications using REST APIs, AI Spoon Jobs, and other integration techniques. Drive the adoption of ITIL best practices and support their implementation across the organization. Collaborate with business stakeholders to gather requirements and develop tailored ITSM solutions.

About the company

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.

Skills

BMC Helix
ITSM
ITIL
Remedy AR System
Mid-Tier
CMDB
Smart IT
API integrations
workflow automation