Manager / Assistant Manager- Exports

He will be responsible to handle West Africa territories basically– Nigeria, Ghana, Burkina Faso, Ivory Coast, Togo & Benin. More focussed will be in Nigeria and Ghana. To understand the aforesaid sales territories and scope of work in detail.To agree on the sales target to be achieved with the reporting manager. To make a plan for the target achievement which includes number of inquiries, value of inquiries, travel plans, sales budget, etc. in coordination with the reporting manager. To follow the plans to achieve targets. To make travel plans for customer visits after approval of reporting manager. To involve reporting manager for important project inquiry discussions to make an impact and assure sales order. To follow-up with customers for orders against inquiries and inquiries against probable leads. To coordinate with customers to get all technical data to ensure that the FEED team can prepare the offers as per requirement of the customer. To get the estimate from the FEED team and prepare offers in coordination with sales inhouse team with due approval from the reporting manager for customer submission. To engage the customer in technical discussions on the offer to ensure that the scope is clear to avoid misunderstanding in the future. To be responsible for negotiation with the customer for offers submitted and take it to the endpoint of orders and payment terms finalisation. To ensure that the advance and other payments are received from the customers as per terms and conditions of the contract. To keep in touch with the customer after order placement for follow-up and review of services from Lotus at various steps and give feedback to reporting manager on the same for further escalation. To ensure that the customer is satisfied in the process of inquiry generation to execution, and we get a very good customer satisfaction rating. To achieve sales and inquiry targets as per the plan.