Position Summary: The Front Desk Agent serves as the first point of contact for guests and visitors, providing exceptional customer service and administrative support. This role is essential in creating a welcoming and efficient front office experience, ensuring all guests feel valued and well-assisted.
Qualifications:
· High school diploma or equivalent; additional education in hospitality is a plus.
· Previous experience in customer service or front desk role preferred.
· Proficiency in using computers and reservation systems (e.g., Opera, HotSos).
· Excellent communication and interpersonal skills.
· Strong organizational and multitasking abilities.
· Professional appearance and demeanor.
· Ability to stand for extended periods and work flexible shifts, including nights, weekends, and holidays.
Pay Range: $29.9505 - $40.9341