Loss Prevention Security Operations Specialist - Bengaluru - GO/JC/2328/2026

Golden Opportunities

Website: gojobs.biz
Job details:
Job Description

Job Title: Loss Prevention Security Operation Specialist

Location: Bengaluru

Key Responsibilities

Candidate should have 5+ years in GCC/BPO/shared services supporting retail LP, risk ops, inventory control, or finance ops. Strong data analysis skills; expertise with Excel (advanced) and BI (Power BI/Tableau).

Experience with exception-based reporting (EBR) and POS/ERP data (refunds, voids, overrides).

Working knowledge of inventory control and retail finance concepts (shrink, write-offs, accruals).

Understanding of retail LP controls, store operations, and inventory processes.

Familiarity with case management workflows and evidence packaging for investigations.

Service-organization rigor: SLA adherence, ticketing, escalation, audit documentation.

Clear written communication for leadership reporting and SOPs.

Strong coordination across LP, Finance, and Store Ops; proactive issue resolution.

Consolidate POS/ERP/audit/incident data; build shrink dashboards (store/region/category).

Run exception reporting (voids, refunds, price overrides, no-scan/scan-avoidance, discount/coupon misuse, cash variances).

Package case evidence (transaction extracts, patterns, timelines) for onshore investigations.

Produce weekly risk briefs—high-risk stores/SKUs, repeat patterns, root-cause hypotheses.

Reconcile book vs. physical inventory; flag negative on hand, chronic variance sites/SKUs.

Track cycle count accuracy, stock adjustments, damages/returns trends; recommend deep-dives/recounts.

Publish inventory variance dashboards and RCA summaries for Ops/LP.

Partner with Finance to publish shrink bridges (P&L), recovery tracking, and margin impact.

Monitor cash/tender variances, deposit mismatches, credit note/adjustment validations.

Prepare month-end packs: reconciliations, exception narratives, accrual inputs.

Maintain LP KPI suite: shrink %, incident rate, recovery value, exception closure time, compliance index.

Drive daily/weekly/monthly cadence with onshore owners; track action closures and escalate aging items.

Keep audit-ready documentation (version-controlled reports, evidence logs, access trails).

Update LP policies/SOPs (POS controls, refunds, cash handling) with clear quick-reference guides.

Support micro-learning content and completion tracking for store teams.

Coordinate communications on policy changes and compliance expectations.

Candidate should be flexible with any shifts

Skills Required

RoleLoss Prevention Security Operations Specialist - Bengaluru

Industry TypeITES/BPO/KPO

Functional Area

Required Education Bachelor

Employment TypeFull Time, Permanent

Key Skills

• LOSS MITIGATION
• RISK & COMPLIANCE
• SECURITY OPERATIONS
• SHAREDSERVICES
  
  

Other Information

Job CodeGO/JC/2328/2026

Recruiter Namesaravanan P Click on Apply to know more.